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SAP FICO - Finance Application Support Analyst

Date: Apr 22, 2018

Location: Aurora, IL, US, 60504

Company: Glanbia

Glanbia Business Services – Vacancy
Finance Application Support Analyst - US

A vacancy has arisen for a Finance Application Support Analyst at Glanbia Business Services in Aurora, IL. This is position will report to the Application Support Team Lead - US.
Key Elements of the Role
  • To provide support on the various Finance Applications/Systems in operation across Glanbia eg.  SAP, Business Consolidation (BCS), Concur etc.
  • To provide on-going support on for the Finance element of new Functionality & new Applications that are rolled out across Glanbia
  • Carry out Finance systems related activities eg. Master Data & basic configuration tasks.
  • Assisting in the support of critical data transfer interfaces between various Applications.
  • Liaise with Functional Analysts/Programmers where necessary to bring any problems to a resolution.
  • Provide excellent customer service to Business Units making them central to the team’s measurements of success
  • Proactively seek to find ways to increase the efficiency and quality of the service delivered.
  • Maintain a strong working knowledge of other modules supported by the Application Support team
  • Provide Training to users where necessary in partnership with the GBS IT Learning Team.
  • Strive to respond to and resolve all support issues within agreed SLAs
Requirements for the role
  • Minimum of a Bachelor’s Degree in a relevant discipline (e.g. Computer Science, Business or Engineering).
  • Accounting related qualifications/certifications preferred
Skills & Experience
  • Excellent Customer Service skills.
  • Excellent verbal, written, communication skills.
  • Drive and ability to see problems through to resolution
  • Well-developed inter-personal skills.
  • Ability to quickly learn and understand new technology and applications.
  • Has initiative, sense of responsibility and commitment to work
  • Able to work in fast paced, stressful environment
  • Excellent problem solving skills, from both systems and accounting perspective
  • Ability to display a high degree of professionalism in dealing with stakeholders at all levels across the Glanbia group.
  • The energy, enthusiasm and drive to make it happen.
  • A team player who has the ability to motivate others, making it fun while getting the job done.
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.

Nearest Major Market: Aurora
Nearest Secondary Market: Chicago