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Credit Specialist III

Date: Jul 17, 2021

Location: Aurora, IL, US, 60504

Company: Glanbia

Credit Specialist III


An opportunity has arisen for a Credit Specialist III with Glanbia Business Services Inc.  This role is based in our Aurora, Illinois office and will report to the Credit Controller.


While likely to be initially working remotely due to current restrictions, the base location of the role will be Aurora, Illinois, upon return to the workplace with a blended working arrangement available through our Smart working model which allows you a greater choice in how you work and live, giving you a better

work-life balance.



Glanbia plc is a global nutrition group, dedicated to delivering better nutrition for every step of life’s journey.  Headquartered in Kilkenny, Ireland. We employ over 6,000 people across 32 countries and our products are sold or distributed in over 130 countries. Our major production facilities are located in Ireland, the US, the UK, Germany and China.  We have two global growth platforms in Glanbia Performance Nutrition and Glanbia Nutritionals. We also have a number of key strategic Joint Ventures including our recently established Glanbia Ireland Joint Venture. Some of our brands include Optimum Nutrition, Think Thin, Isopure, BSN, Avonmore, KIlmeaden, Gain, Nutramino and Body & Fit. 



The Credit Specialist III is responsible for assessing the risk of potential customers and deciding how much credit should be extended as well as troubleshooting and customer dispute reconciliations, collections, reviewing and managing order release escalations, and ad hoc reporting and analysis. The Credit Specialist III also supports and operates as a key lead in business integrations and new joiner training and assessment.


Key Elements of the Role

• Assess new credit requests and provide a recommendation after undertaking a thorough analysis of a variety of factors and careful analysis of a client’s financial information including trading history, D&B reports, and Credit Risk Monitor reports.
• Analyze existing customer’s financial data and determine degree of risk involved. 
• Communicate with Sales and Credit Insurer Underwriters on underwriting requirements and ensure proper follow up of (status of application and appeal of decisions) credit decisions.
• Back up the Credit Controller and serve as consultant for the Commercial Teams, Finance and Collectors providing updates on status of credit applications, assessment of risk, and additional actions required.
• Resolve any customer reconciliations issues and remittance of relayed discrepancies, partnering with internal Business Units, for assigned key accounts.
o Build relationships with assigned account representatives to ensure quick remediation of issues and mitigation of risk.
• Continuous reconciliation of company aging balances vs. balances per customer identifying and resolving discrepancies, and assisting collection teams to target trouble accounts/slow payments to strive for current status with AR Aging, for assigned key accounts that may be uninsured or may involve more risk to the company.
• Review order requests and potential release for key accounts; includes analysis of accounts’ current aging status, backlog orders and deliveries, credit calculator, and established credit limit to determine if release is allowed.
• Liaise with the Sales team, Credit Controller, and broader A/R team to research, collect, and submit buyer review information to third party providers, upon request from insurance company.
• Participate in and serve as team lead on projects, as needed and directed, to improve and automate credit department processes and procedure.
• Gather and analyze data to assist in monthly department metrics and various reporting of accounts receivables.
• Complete ad hoc reporting and analysis as deemed necessary for department improvement and development.
• Create and own the development of training for all new joiners to the team. Coordinate training across AR for all new joiners and ensure understanding of material. Assess competence and if additional training is required including readiness to take on responsibilities for new joiners. 


Qualifications / Experience
• Bachelor’s degree preferred in a related discipline (business, finance, accounting).

• 5+ years’ experience in Accounts Receivable and Collections role

Skills and Experience
• Experience in a shared services environment an advantage.
• SAP experience an advantage.
• Proficient with Microsoft Office Suite, highly proficient in Excel.
• Strong organizational and communication skills
• Ability to work in a fast-paced environment and as part of a collaborative team with decentralized business units.
• Must be proactive and flexible to work across other teams as required
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to prioritize tasks and handle multiple projects simultaneously.

Travel Requirements
• Up to 20% domestic and international in accordance with where Glanbia conducts its business


Physical Demands & Requirements
• Regularly involves sitting, and the use of hands and fingers.
• Frequently talking or listening, standing and walking.
• Occasionally involves reaching with hands and arms, climbing, stopping, kneeling or crouching.
• Must be able to lift and carry items weighing up to 25 pounds.
• Manual dexterity sufficient to reach/handle items, and works with the fingers.
• Involves light physical activity performing non-strenuous daily activities of a primarily administrative nature.


Environmental Conditions
• Works in a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
• May be exposed to moderate noise levels (i.e. office equipment or light traffic).

Our Purpose & Values
At Glanbia we are dedicated to delivering better nutrition for every step of life’s journey. We differentiate ourselves by doing not only what is right for our business, but also what is good for our people and the communities in which we live and work. So if you’re looking to develop your career, stretch your ambitions and work for a company that has the ability to succeed on the world stage, ours is a journey you’ll want to share.



Nearest Major Market: Aurora
Nearest Secondary Market: Chicago