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Customer Development Representative

Date: Feb 5, 2019

Location: Boca Raton, FL, US, 33487

Company: Glanbia

Position Overview

Responsible for driving GPN business within a specified region of existing customers. Executing customized sales strategy to gain incremental growth. Work closely with Distributor Reps to ensure GPN brands remain as a Sport Nutrition leader at retail through collaboration and team effort.



Essential Functions:

  • Responsible for sales and profits within the sales channel assigned customer base.
  • Manage promotional and allowance budget for assigned customer base.
  • Identify business objectives, key initiatives and goals with each customer.
  • Ensure all marketing materials are available for all respective customers.
  • Execute all brand and Company initiatives.
  • Build GPN brand awareness through GPN Innovation. Increase shelf space by increasing product mix.
  • Prospect for NEW Business within the regions where sales are soft.
  • Provide GPN Education on an as needed basis.
  • Implement Strategies with intent to sustain and promote sales growth and attainment of yearly goals.
  • Coordination of cross-functional internal resources and collaboration with customers to customize, develop and/or otherwise adapt products, programs and operations to meet the diverse demands of the customers walk in traffic.
  • Develop Relationships and coordinate business with Distributor Representatives.
  • Act as a support role/function on an as needed basis.
  • Develop and nurture your customer base in order to achieve maximum sales growth by gaining trust and directing customers toward YOY growth.


Education Requirements:

  •  Bachelor’s degree in Business/BSA



    Related Work Experience:

  • Two to five years’ experience as an inside sales rep.
  • Two to five years in a Sales or Sales support role.



    Functional Skills:

    Advancing the Customer Relationship:


  • Ability to facilitate and accelerate the business relationship based upon an understanding of know thy customer.
  • Ensure attentive to listening and engaging customers plight and identify what is relevant information to grow the business.

Communication Skills:

  • Oral Communication - Effectively expresses one’s self in individual and group situations at all levels of the organizational structure.
  • Written Communication - Clearly express ideas in writing and in professional form.

Systems Knowledge

  • Proficient in Microsoft Outlook, Work, Excel and PowerPoint
  • Ability to learn and be self-sufficient with GPN sales and financial systems
  • Proficiency with SAP reporting software or equivalent.



    Job Requirements:


    Develop business plans to deliver assigned targets. Identify business objectives, strategies, key initiatives based on company objectives. Create and develop plans utilizing brand initiatives, merchandising tactics, retail price package architecture to bring Company’s brand to life with consumers.


    Leadership Behaviors:


  • Drive Innovation: Generate unique solutions to drive maximum performance of our brand innovation initiatives.
  • Act like An Owner: Deliver results, creating value for our brands, our Company, and our Customers. Impact - Create a good first impression, demand attention and respect.
  • Inspire Others: Demonstrate visible passion for our North American Strategy and inspire co-workers that anything is possible.
  • Develop Self: Develop self to achieve full potential.
  • Lives the GPN Values: Does things the right way, within Company Standards and Beliefs.
  • Be technically and tactically proficient
  • Ensure the task is understood, supervised and accomplished.

Growth Behaviors:


  • Growth Mindset: Demonstrate intellectual curiosity, fail forward.
  • Smart Risk: Make Bold Decisions and suggestions with the scope of the job position.
  • Performance Driven and Accountable: Driven to succeed through job performance and out performs his/her peers.
  • Fast/Agile: Adapts and adjusts quickly to industry changes and opportunities. No challenge is too big.
  • Empowered: Presents solutions NOT problems. Challenges the situation but effectively.


Equal Opportunity Employer: Disability/Veteran. We are an equal opportunity and affirmative action employer that does not discriminate and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami