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Customer Business Manager - Albertsons

Date: Sep 11, 2021

Location: Boise, ID, US, 83706

Company: Glanbia

This role of the Customer Business Manager oversees the portfolio of Albertsons Headquarters and West territory grocery customers, develops new business from existing clients and provide excellent customer service to every customer. Account management responsibilities include developing strong relationships with customers and connecting with sales leaders to ensure achievement of the sales plan while managing the margins that impact EBITA.


Essential Duties:


  • Leads business development at key customers/geographies
  • Strong driver of customer agenda
  • Responsible for all aspects of customer development including opportunity identification, relationship management, broker management, customer service interface
  • Partner with internal cross functional teams i.e. Analytics and Insights, Brand Teams/Integrated Marketing, Customer Planning and  Strategy and Trade Development to develop collaborative programs to drive brand and customer strategies
  • Develops and delivers strategic selling, assortment, promotion, pricing plans
  • Leads Joint Business Planning where applicable
  • Identifies category selling opportunities and delivers category based selling stories
  • Manages complex and multiple brokers across different brands 
  •  Leverages forecasting and planning tools, analytics, insights & KPI reports


Experience & Education:

  • Bachelors Degree in Business or other relevant field
  • a minimum of 5 years of experience in relevant CPG sales and applicable customer experience with Albertsons and Safeway
  • Experience working with Albertsons divisions
  • Proficient in utilizing syndicated data (i.e. SPINS, Nielsen, IRI) and trade management systems
  • Strong forecasting skills
  • Experienced negotiator
  • Based in Boise, Idaho
  • Travel Required ~40% of the time

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more.

Nearest Major Market: Boise
Nearest Secondary Market: Meridian