Customer Service Intern

Date: Oct 24, 2024

Location: Chicago, IL, US, 60606

Company: Glanbia

Customer Service Intern – Glanbia Nutritionals

  

Company Summary:

 

Glanbia is a global nutrition company grounded in science and nature and dedicated to providing better nutrition for every step of life’s journey. The company takes pure and clean ingredients, including milk, whey, and grains, and uses expert knowledge and capabilities to produce high-quality nutritional ingredients and branded consumer products for customers and consumers worldwide.

At Glanbia Nutritionals Inc., our portfolio centers on dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one global provider of whey-based nutritional ingredients and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased protein levels, cleaner labels, and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany, and China and international sales and technical offices worldwide.

 

Job Summary & Responsibilities:

In this role, you’ll be a key contributor to our Customer Service Team and will gain valuable experience supporting our operations and/or non-operational functions. You will work in a variety of areas and have exposure to key business partner functions such as direct interaction with customers Delivering information about a company's products and services, Creating and Tracking customer service metrics, and building relationships. Throughout the summer you will own a key project relating to a relevant business problem and have the opportunity to present your insights and recommendations to GN leadership. Outside of this, you will partake in several development workshops and build connections with your Intern class and our business leaders through social & networking events.

 

 

Expected Outcomes:

  • Ownership of a project to interact with all COEs, demonstrating analytical abilities and critical thinking skills while helping to solve real-life business problems.
  • Knowledge and experience with core HR functions through your daily tasks and projects.
  • Strong collaboration within the customer service team, COE teams, and your business partners.
  • Active participation in all Pure Ambition program activities.

 

 

Minimum Qualifications:

  • Current junior undergraduate student pursuing a bachelor's degree majoring in business, communications, or a related degree
  • Clear written communication and strong interpersonal skills
  • Self-starter and highly motivated individual with the ability to work independently.
  • Strong working knowledge of Microsoft Office products (Word, Excel, PowerPoint).

 

 

Where and how you will work

The opportunity could be based at any of our US locations including but not limited to Chicago, IL Must be willing to relocate. (Furnished housing is provided to the intern, and a relocation allowance is given each year they participate in the program.)

 

About Glanbia 

The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritional's, and Joint Ventures. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 6,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.  

  

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

 

At Glanbia, our culture celebrates individuality, knowing that together we are more.

 

 

Compensation for roles at Glanbia varies depending on a wide range of factors including but not limited to the specific office location, role, skill set, and level of experience. Glanbia provides a reasonable range of compensation for roles that may be hired in CA. This range may not be applicable to other locations. The hourly wage for CA-based employees for this role is $22.00 to $25.00 per hour.

 

 


Nearest Major Market: Chicago