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Commercialization Manager

Date: Nov 16, 2022

Location: Montreal, QC, CA

Company: Glanbia



Location: Montreal, Canada


At Glanbia Nutritionals Inc., our portfolio centers around dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Canada, Germany and China, and international sales and technical offices around the world.

Job Summary

Flavours is a key strategic growth pillar for Glanbia Nutritionals. As part of the PSM (Product Strategy Management) team, this position will support the development of business initiatives to deliver on our ambition. This will include new market/ business opportunities in product categories. This position is a key link between supporting existing business and developing future growth. The primary responsibility of this role is the creation of the end-to-end commercialization and pre-commercialization process for Foodarom Flavors with the aim of bringing new materials to market successfully and efficiently. To be effective, this will require cross-functional coordination and working closely with Sales, Procurement, Operations, Marketing, Insights, Regulatory, Quality and R&D to deliver winning products. Furthermore, providing sales and business development support to drive the business forward. As appropriate, this role may eventually evolve into a more diverse PSM focused position.

Essential Functions

  • Concept to Market commercialization of new products, as determined by Foodarom Flavors PSM Team
      1. Coordinate project review team meetings ensuring input from all stakeholders to key approval and development decisions.
      2. As necessary, create a project plan for each approved project and coordinate all activities to ensure adherence to plan and visibility to status of each project.
      3. Communicate project plans, schedule, and budget with all relevant departments including PSM, Quality, R&D, Procurement, Operations, Regulatory and Technical Services
      4. Responsible for keeping the project pipeline up to date and communicating to the team, including status updates.
      5. Once pre-Commercialization/Commercialization is triggered coordinate across all functions the development and input of all internal and external documentation, required to enable the product to be produced and sold.
      6. Work closely with international PSM team to provide required documentation and information needed to register new products in developing markets
      7. Perform master data/SAP setup functions assigned to the Commercialization manager and co-ordinate all other master data set up across all functional areas.
      8. Coordinate with logistics team on warehouse and vendor setup
      9. Facilitate work between operations, tech services, and R&D by setting up bench top and scale up trials.
      10. Where required, facilitate marketing requirements between PSM, Technology Manager, R&D and Marketing
      11. Perform root cause analysis on KPIs and convene a monthly review meeting to agree actions to continuously improve the process.
    1. Act as liaison for internal customers (sales, finance, customer service, purchasing, marketing, operations, quality) for day-to-day product activities and questions. 
    2. Supports Flavours Strategic Priorities
    3. Supports across regions (North America and Europe and works collaboratively to apply best practices across the globe
    4. Coordinates Customer orders as necessary with Customer Service & Operations, mitigating issues and assuring on-time delivery


Additional Functions

  • Perform other duties and special projects as assigned.



  • Confidence, leadership and influencing skills in managing development projects through the organization.
  • Strong project management skills with the ability to establish priorities, interdependences and identify risks.
  • Ability to work effectively with cross-functional teams. 
  • Think things through, conscientious, and willing to get the job done.
  • A reasonable co-worker and collaborator, balancing your own needs with those of others
  • Strong technical skills with excellent understanding of product lifecycle – from concept to production of a saleable product.
  • Excellent analytical skills with the ability to analyze KPIs, determine root cause of variances and recommend corrective actions.
  • Ability to exercise independent judgment by identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Proven ability choosing appropriate course of action while considering related costs and benefits.
  • Must be able to work flexible hours to include overtime and weekends when needed.
  • Can work under pressure and is comfortable with ambiguity
    • A self-starter and self-motivated individual with a positive attitude and ability to operate and influence cross-functionally



    • Bachelors’ Degree, scientific background a plus (Food Science, Nutrition Science)
    • Minimum 5 years’ experience in the food industry, preferably with direct flavours experience
    • Ability to effectively communicate verbally and in written form with co-workers, management, internal and external customers
    • Excellent writing and presentation skills
    • Effective collaborator able to work in project teams and across changing structures within a high-growth business
    • Ability to be resourceful in locating information needed to complete projects
    • Demonstrated ability to work in a team environment and possess team-based problem-solving skills
    • Having experience in diverse functional areas such as: Purchasing/ Procurement, R&D & Applications, Quality, Marketing, Legal, Operations, Project Management
    • Proficiency with MS Word, Excel, Outlook, and PowerPoint a plus
    • SAP experience a plus
    • French language skills a plus



At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more.