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TGF Senior Trade Support Analyst

Date: Mar 17, 2021

Location: Chicago, IL, US, 60606

Company: Glanbia

TGF Senior Trade Support Analyst



Glanbia Ireland is a leading agri-food and nutrition business. Combining a passion for the art of farming and dedication to progress, Glanbia Ireland delivers a diverse portfolio of quality dairy ingredients and well known consumer and agri brands to the global market. With a current annual revenue of over €2 billion, we are poised for further sustainable growth and are now looking for talented and creative people to join our organization.


In the last 2 years, we have entered the US grocery retail market with a new range of dairy products under the Truly Grass Fed natural brand from Ireland.


We are looking for an experienced Senior Trade Support Analyst to join our US based “start-up” team on the ground at a very exciting juncture on Glanbia Ireland’s international growth journey. Reporting to the Senior Market Development Director, you will be based in Chicago but working closely with both the US and Ireland team contributing to our growth strategy in North America.


The Senior Trade Support Analyst will develop and maintain relationships with retailers, distributors and external vendors throughout the US as well as building a network of internal colleagues in Sales, Customer Service, Finance and Shared Services in Ireland.


You will also work with internal stakeholders to develop current practices whilst undertaking a review to implement best practices and systems across deductions and trade promotions analysis. This is a great opportunity to join a start-up brand platform with the support of an established global business behind it. 



Development and Management of Trade Investments/Deductions:

  • Management of overall trade deduction balances
  • Maintain a detailed understanding of all agreed upon trade spend at a customer and deal level
  • Research and resolve payment deductions due to shortages, early settlements returns and promotional activities, to ensure customers are following agreements.
  • Ensure deductions are properly categorized and coded to the correct customers, brands, spend category, deal codes, etc.
  • Dispute unapproved and inaccurate deductions with external customers in order to receive repayment; maintain strong customer relationships to ensure timely resolution
  • Work with team (internal and Brokers) to ensure timely, accurately applied deductions to promotional events.
  • Provide month end reporting on accrual balances
  • Support the broader Finance team with monthly reporting and accruals and various ad-hoc projects
  • Analyze sales pricing and distributor deductions to resolve areas where program improvements could be initiated

Trade Promotions:

  • Management of overall promotion trade balances
  • Submit trade invoices for in-store activities
  • Set up vendors for framework orders
  • Conduct and attend monthly reviews of forecast and promotional plan
  • Work directly with Customer Data Management, Broker and Market Development Team to make sure promotions are loaded into the system accurately and on a timely basis.
  • Monitor the execution of approved plans utilizing multiple sources to validate price points, items promoted, and volumes achieved.
  • Analyze third party data from vendors to assist with pricing
  • Participate in development of volume, pricing and margin forecasts for the annual budget and mid-year forecast updates for the business. 
  • Assess, identify and determine counter measures for any spending issues.
  • Analyze, research, identify and provide information on customer specific events as needed.
  • Provide ad hoc reporting and analysis as required by management.



  • Calculate & reconcile brokers commission off net invoiced sales


Management of Accounts Receivable/ Payable:

  • Work with Shared Services to process and post payments and deductions to the appropriate customer accounts, ensuring reconciliation of the customer account
  • Review, record and reconcile G/L open items and GR and IR accounts
  • Coordinate and support accounting aspect of work in daily operations and monthly closing, AR/AP monitoring, and collection of variety of trade compliance related reports materials.



  • BA/BS degree in business.
  • Minimum 5 years of experience, ideally in the CPG industry with a focus on deductions and trade promotion analytics.
  • Must have experience with SAP
  • Must be able to demonstrate experience in setting up appropriate systems to support a fast growing business
  • Knowledge and use of TPM systems either through broker experience or use at other CPG company.
  • Excellent interpersonal skills and ability to communicate clearly in writing and orally.
  • Requires effective interaction with Finance, Field Sales, Retailers, Distributors, Brokers and Senior Leadership.
  • Proven ability to manage multiple projects within deadlines in a fast pace organization and achieve desired results.
  • Excellent organizational skills
  • Experience working with syndicated data (IRI, Nielsen)
  • Excellent data system affinity with ability to work with and learn new systems. Proficient with Microsoft Office applications is essential. High level of proficiency in Excel required.
  • Demonstrate self-confidence and ability to work in startup mode
  • Develop excellent communication and relationships with internal and external customers
  • Proficiency with Microsoft Office programs, including Microsoft Word and Excel
  • Trade promotion management system experience beneficial


Glanbia Ireland is a joint venture 60% owned by Glanbia Co-op and 40% owned by Glanbia plc. With annual revenue of €1.9 billion, Glanbia Ireland has 11 processing plants, 52 agri branches and over 2,000 employees.

If you are interested in this position, please apply with an up to date resume.


Glanbia Ireland is a Values Based Organisation - www.glanbiaireland.com





Nearest Major Market: Chicago