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Continuous improvement leader I

Date: Sep 24, 2021

Location: Clovis, NM, NM, US, 88101

Company: Glanbia

Plant Continuous Improvement Leader I


Supervisor’s Title:           Site Director 

Department:                     Operations

Exempt Status:                 Salary Exempt


Southwest Cheese is the world’s largest manufacture of cheese/whey products and is located in Clovis, New Mexico.  It is a joint venture between Glanbia and The Greater Southwest Agency and provides ample opportunity for career growth and experience in a fast-paced, high-performing enterprise.


Job Summary

Lead the implementation and education of the Glanbia Performance System to ensure that all plant employees have the tools and knowledge to improve and sustain a zero loss work culture that drives out injuries and ensures products are safe and meet quality specifications. Provide leadership to engage the plant in successfully progressing through the GPS phases and ensure delivery of our annual GPS saving goals. Develop organizational capabilities through culture change driven by GPS. Ensure GPS is fully integrated across organization to create “World Class” facilities.


Essential Functions

  • Lead GPS activities and initiatives to ensure plant meets base and stretch savings goals.  Continually work to fill the project pipeline and review team glide paths to ensure that goals are met, and provide regular updates to plant and organizational leadership on progress.
  • Drive improvement in all plant True North measurements utilizing Focused Improvement, AM, UAM, and other GPS tools and processes.  Partner with pillars across the site to ensure effective tools and processes to measure results in all pillar areas.
  • Plan and execute GPS Boot Camp events including delivery of training, coaching for teams, and leadership of daily report-outs
  • Create and maintain robust plant communication tools and processes across the facility for all GPS activity including daily review boards, measurement boards, team progress boards and charts, etc.
  • Facilitate the development of annual plant GPS Pillar work plans.
  • Continually conduct robust reviews and audits of site pillar plans and work streams to ensure a high level of pace and activity.
  • Coach pillar leaders and GPS team leaders to ensure maximum team effectiveness and leadership skill development
  • Partner with the site T&D Pillar to identify GPS training needs for the plant and to deliver training solutions on GPS tools and processes to address plant needs and to ensure pace and process rigor.
  • Ensure that all plant employees have opportunities for engagement and ownership in GPS programs and activities
  • Act as the champion and subject matter expert for Root Cause Analysis.  Ensure that all teams understand and continually drive to root cause.  Be involved with and lead troubleshooting and problem solving exercises
  • Act as the subject matter expert for Early Management processes and tools, and partner with the  Early Management Pillar to ensure excellence in project management. Manage designated CAPEX projects from inception to completion.
  • Partner with Daily Operations to sustain daily review and communication process through continual coaching and auditing of daily review processes across the plant.
  • Champion One Right Way initiatives including education, center lining and rate-lock, standard work documents and systems.  Partner with the T&D pillar team and with positional trainers to ensure that One Right Way processes are followed and that documents are updated and trained out properly.
  • Act as a certified auditor for GPS teams and tools including AM, UAM, DRM, CTQ, etc.
  • Personally lead teams utilizing GPS processes
  • Provide leadership and direction to all employees through direct and indirect leadership and coaching.
  • Ensure troubleshoot capabilities or developed with all operators and maintenance personnel through teaching, coaching, and partnering on the use of GPS tools and processes
  • Partner with the Maintenance Department to develop preventive maintenance schedules and make decisions regarding emergency maintenance
  • Work with the plant Safety pillar team to ensure full application and measurement of GPS tools.  Perform audits to ensure that the Glanbia injury and near miss review process is applied properly for all safety incidents.
  • Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health  Act which are applicable to his/her own actions and conduct.
  • Complies with all applicable food safety regulations and mandates (Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)


Delivering on Glanbia’s Values:


  • “Showing Respect” - Research issues & incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.
  • “Find a Better Way” - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.
  • “Winning Together” - Assist with training of new team members.  Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.
  • “The Customer’s Champion” – Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines.  Take ownership of customer requests and engage with internal teams as needed and within a timely manner.
  • “Performance Matters” – Meet or exceed all key metrics in line with expectations for role.  Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.


Additional Functions

  • Perform other duties as assigned.



  • Requires a Bachelor's degree from four-year college or university; or a minimum of five years related experience and/or training; or equivalent combination of education and experience.
  • 2-3 years experience in operations team leadership, functional team leadership strongly preferred, 12-18 months experience as GPS Leader I strongly preferred
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Understanding of GPS and similar continuous improvement methodologies.
  • Ability to define problems, collects data, establishes facts, and draw valid conclusions and deal with a variety of concrete variables.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to prioritize tasks, handle multiple projects simultaneously and delegate assignments to others.
  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
  • Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Provide leadership to others through example and sharing of knowledge/skill.
  • Ability to teach and train others effectively, facilitate meetings and group discussions, and coach others including other organizational leaders.


Typical Physical Activity

Physical Demands

  • Regularly involves talking or listening, standing and walking, and the use of hands and fingers.
  • Frequently involves sitting, and reaching with hands and arms
  • Occasionally involves crouching, stooping, kneeling and/or climbing or balancing.

Physical Requirements

  • Must be able to lift and carry items weighing up to 50 pounds.
  • Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials.
  • Involves moderate physical activity performing somewhat strenuous daily activities of a primarily product/technical nature.
  • Should be able to identify and distinguish colors, see clearly at 20 inches or closer and 20 feet or more, observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, judge distances and spatial relationships, and adjust the eye to bring an object into sharp focus.


Typical Environmental Conditions

  • May be exposed to loud noise levels (i.e. manufacturing equipment).
  • May be exposed to humidity, intense heat, and fumes and toxic chemicals.
  • May work in areas with mechanical moving parts, above ground with risk of fall, or areas with risk of electrical shock.


Travel Requirements

    • Minimal overnight travel (up to 10%) by land and/or air.


At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more.

Nearest Major Market: Roswell