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Benefits Specialist North America

Date: May 11, 2022

Location: Downers Grove, IL, US, 60515

Company: Glanbia

Glanbia plc

Benefits Specialist, North America


An opportunity has arisen in Glanbia for a Benefits Specialist to join our team on a permanent basis. This role will report directly to the Performance and Total Rewards Services Manager 


Glanbia - Our Business

Glanbia is a global nutrition company and the global leader in the performance nutrition industry with a portfolio of performance and lifestyle nutrition brands. As a nutritional solutions provider in the B2B arena, we commercialise specialty nutritional, functional ingredients and precision premixes to meet our customer needs. Glanbia’s growth has been achieved both organically and via targeted M&A to scale positions and build into adjacencies in attractive segments aligned with our purpose.

  • B2C: each of our own brands has its own consumer appeal. We are the #1 global sports nutrition brand with a growing presence in lifestyle nutrition.
  • B2B: our portfolio of both nutritional ingredients and cheese products gives us strong market reach and customer relevance. We work closely with our customers to develop products that exceed their expectations.
  • D2C: our digital platforms enhance engagement with our consumers at multiple touch points throughout their purchasing decision journey. We will continue to connect with consumers through creative excellence and new digital layers of services. 

Employing over 6,000 people across 32 countries, our products are sold or distributed in over 100 countries with total Group revenue of €4.2bn. We have three segments: Glanbia Performance Nutrition, Glanbia Nutritionals and Joint Ventures & Associates. Our shares are listed on the Irish and London Stock Exchanges (symbol: GLB).


The role

The Benefits Specialist (NA) works across a variety of processes and collaborates with multiple vendors to ensure operational excellence, efficiency and accuracy across all benefits administration activities. This role is critical for ensuring compliance with Federal and state laws and regulations related to benefits. You will work with multiple stakeholders including payroll, vendors and HRBPs to ensure clean and accurate data. 

Their work also drives a positive employee experience by ensuring employees have the proper benefits coverage and are supported during sometimes difficult life events



The base location of the role will be in North America in either of our office locations in Downers Grove or Downtown Chicago, with hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.


Key elements of the role:

  • Monitor file feed error reports, work with vendors, HR Systems and HRBPs to investigate issues and key enter corrections in the relevant systems
  • Collaborate with payroll to support various funding processes (PCORI, HSA, LOA benefit premiums, wellness credits)
  • Support open enrolment process by testing files, resolving errors and working with the vendor to update plans and rates
  • Work with vendors to facilitate the benefits eligibility and claims appeals process
  • Provide support for audits including pulling data using SuccessFactors reports and assist other relevant parties with investigating discrepancies
  • Support vendor website setup and administration for benefits vendors
  • Support the annual CMS disclosure process
  • Facilitate COBRA processing


Experience/ Qualifications

  • Bachelor’s Degree with at least 3 years of experience 
  • Knowledge of HRIS systems, preferably Success Factors
  • HR professional with benefits experience
  • Working with 3rd party benefits providers
  • Previous experience as a benefits administrator
  • Basic understanding of Total Rewards administrative processes
  • Strong communication skills and ability to interact with employees across different organisational levels and business functions
  • Strong execution, and timely and thorough follow-through and follow-up of tasks
  • Must be a team player and work well with others
  • Excellent customer service skills
  • Ability to identify and recommend opportunities for process improvement and efficiencies
  • Ability to maintain a strict level of confidentiality and exercise extreme discretion and sound judgement

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more.

Nearest Major Market: Chicago