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Customer Business Manager

Date: Jun 15, 2022

Location: US

Company: Glanbia

Glanbia Performance Nutrition is a wholly owned subsidiary of Glanbia.  GPN’s brand portfolio consists of – Optimum Nutrition, BSN, Isopure, Think!, Nutramino ABB, Body & Fit, Amazing Grass and SlimFast, each with its own brand essence. GPN manufactures and markets the full range of performance nutrition and lifestyle products including protein, pre-workout, muscle gainers, ready-to-eat snacks and general health.


We have an exciting new role for a Customer Business Manager to oversee a portfolio of key customers & geographies, develop new business from existing clients and provide excellent customer service to every customer. Account management responsibilities include developing strong relationships with customers and connecting with sales leaders to ensure achievement of the sales plan while managing trade budgets, margins and other impacts to the P & L and/or EBITA. This is a remote position with ability to travel to clients as needed. 


Looking for a Customer Business Manager with experience in Grocery East and be able to:

  • Lead business development at HEB, Publix and other key grocery customers
  • Be responsible for all aspects of customer development including opportunity identification, relationship management, customer service interface, trade fund planning and management and annual planning
  • Develop and deliver strategic selling, assortment, promotion, pricing plans
  • Perform customer negotiation particularly regarding trade investments
  • Drive the customer agenda
  • Lead Joint Business Planning where applicable
  • Identify category selling opportunities and deliver category based selling stories
  • Partner with internal cross functional teams i.e. Sales Strategy, Category Management and Trade Marketing to develop collaborative programs to drive brand and customer strategies
  • Manage complex and multiple brokers across different brands
  • Participate in customer promotion events
  • Prioritize GPN opportunities within a particular customer
  • Work remotely but have ability to travel as needed




  • Bachelor's degree with at least 3 years of experience within CPG and/or broker
  • Proficient in utilizing syndicated data (i.e. SPINS, Nielsen, IRI) and trade management systems
  • Strong forecasting and analytical skills
  • MS Outlook, Excel and Teams
  • Preferably reside on the East Coast



At Glanbia, we have re-considered how we structure work and re-shape expectations about the employee experience. To enable our people in navigating this new way of working we have formalised our flexible working models through the launch of Smart Working at Glanbia.

Smart Working is an outcome driven work model that enables more flexible ways of working to deliver superior business performance, greater productivity and higher levels of employee engagement.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more.