Share this Job

Digital Account Manager

Date: Jun 3, 2021

Location: Kilkenny, D, IE

Company: Glanbia

Glanbia Business Services (GBS)

Digital Account Manager


The Glanbia Digital team are looking for a budding Digital Account Manager to join a fast growing team. Reporting into the Digital Experience Lead and working as part of a team the successful candidate will act as the link between the digital team and one of the group’s business units.

This is a permanent position and is based in Waterside Offices, Citywest, Dublin.


While likely to be initially working remotely due to current restrictions, the base location of the role will be  Citywest, Dublin 24 upon return to the workplace with a blended working arrangement available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.



This is an exciting opportunity for a Digital Account Manager with 5 years’ experience to join our growing team of successful Digital Marketing innovators. You will be responsible for the relationship, strategy development, day-to-day management and smooth operation of projects between the Digital team and a business unit operating in the B2B sector.

As a Digital Account Manager, you should have excellent communication and organisational skills to collaborate effectively with various teams. Ultimately, you should be able to manage key relationships and drive continuous improvement through digital channels as you will be responsible for the success of an important website for the group .  


Key elements of the role

  • You should be client focused with the ability to build trust and strong relationships with business stakeholders.
  • You will develop digital strategy then work collaboratively with the business and broader digital team to implement it over the course of the year.
  • You will support the business to plan, implement and manage the strategic roadmap for the website
  • You’ll be working with media strategists to plan and optimise campaigns through various channels (PPC, Social, Display, Trade publications, Marketing Automation platforms) in order to meet defined business objectives.  
  • You should be accomplished in analytics, you will be expected to report on key digital metrics frequently and make suggestions for continuous site improvement.
  • You will work with other parts of the team to manage SEO activities such as content strategy, link building and keyword strategy.
  • You should have excellent presentation and communication skills; the ability to clearly and effectively communicate priorities between the team and the rest of the business.
  • You should enjoy working in a fast paced environment with multiple projects on the go at the same time


  • 3rd level qualification in Digital Marketing, Marketing, a related field or relevant experience.

Skills & Experience

  • Five or more years of digital account management experience.
  • Comfortable in all aspects of client service / account management that can be relied upon to build strong relationships.
  • Clear and effective communicator orally through presentations and in writing.
  • B2B account management would be relevant and beneficial.
  • Experience with Drupal would be an advantage
  • Experience working with marketing automation software is an advantage. 


  • A positive can do attitude & comfortable operating to multiple deadlines and projects at once.
  • The energy, enthusiasm and drive to make it happen.
  • A team player who has the ability to work well with others, making it fun while getting the job done.
  • A passion for digital marketing, media, commerce and technology.
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better. 


About the Digital Team

The Digital Team act as an internal agency that sits at the centre of Glanbia. Our team is made up of Digital Strategists, Digital Marketers, Social Media Experts, Designers, Videographers, UX Experts, and Web Developers, who work together in an agile and very collaborative environment.

This is a relatively new team with lots of exciting projects ongoing and upcoming, so if you’re hungry to learn and willing to push yourself to achieve results for your team then you’ll love this role.


A World Leading Global Nutrition Group

  • #1 Global portfolio of sports nutrition brands
  • #1 Dairy Processor in Ireland
  • #1 Producer of American Style Cheddar Cheese


Glanbia Plc is a global nutrition group, dedicated to delivering better nutrition for every step of life’s journey. Headquartered in Kilkenny, Ireland, we employ over 6,000 people across 32 countries and our products are sold or distributed in over 130 countries.

With a worldwide presence, Glanbia Plc continues to build our global nutrition business, thanks to our clear vision, strong values and most importantly our people. So if you’re looking to develop your career, stretch your ambitions and work for a company that has the ability to succeed on the world stage, ours is a journey you’ll want to share.


Perks and benefits include

Pension, bonus, on site gym (including free classes); free on-site parking; corporate discount schemes, free breakfast, discounted lunch.


At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status or disability status. 

At Glanbia our culture will celebrate individuality, knowing that together we are more.