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Employee Services Advisor, EMEA

Date: Jun 30, 2022

Location: Kilkenny, KK, IE

Company: Glanbia

Glanbia plc

Employee Services Advisor, UK & Ireland


Glanbia - Our Business

Glanbia is a global nutrition company and the global leader in the performance nutrition industry with a portfolio of performance and lifestyle nutrition brands. As a nutritional solutions provider in the B2B arena, we commercialise specialty nutritional, functional ingredients and precision premixes to meet our customer needs. Glanbia’s growth has been achieved both organically and via targeted M&A to scale positions and build into adjacencies in attractive segments aligned with our purpose.

  • B2C: each of our own brands has its own consumer appeal. We are the #1 global sports nutrition brand with a growing presence in lifestyle nutrition.
  • B2B: our portfolio of both nutritional ingredients and cheese products gives us strong market reach and customer relevance. We work closely with our customers to develop products that exceed their expectations.
  • D2C: our digital platforms enhance engagement with our consumers at multiple touch points throughout their purchasing decision journey. We will continue to connect with consumers through creative excellence and new digital layers of services. 

Employing over 6,000 people across 32 countries, our products are sold or distributed in over 100 countries with total Group revenue of €4.2bn. We have three segments: Glanbia Performance Nutrition, Glanbia Nutritionals and Joint Ventures & Associates. Our shares are listed on the Irish and London Stock Exchanges (symbol: GLB).


The role

The Employee Services Partner plays a critical role in processing and facilitating HR transactions across the employee lifecycle. They will develop and maintain strong HR Knowledge across the employee lifecycle and will partner closely with HRBPs, payroll, managers and employees to ensure transactions are entered correctly in a timely manner. By entering transactions, processing corrections and completing approvals, they will ensure consistent & clean data across the organisation that can be used to unlock new insights and drive business decision making. This role also plays a critical role in ensuring process compliance with local laws and regulations.



The base location of the roles will be in Ireland in any of our office locations in Kilkenny, Citywest, Dublin 24 or Waterford, with  hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.


Key elements of the role:

  • Establish a positive rapport with People Success Organisation colleagues and Glanbia employees.
  • Treat all information as strictly confidential and to only discuss matters with the relevant persons, escalating any potential breaches identified.
  • Demonstrate ability to accurately process HR transactions such as separations and job moves utilising support materials available via the knowledge base.
  • Leverage local law and HR Policy knowledge to review and approve transactions in the HCM system.
  • Create relevant documentation to support various processes (e.g. contracts, letters) based on existing templates in the document management tool.
  • File and retrieve employment-related records upon request.
  • Process data corrections upon request from an authorized party and inform relevant stakeholders.
  • Manage communications to downstream systems and parties where integrations do not send the data automatically.

Experience/ Qualifications

  • 1-3 years of HR administration
  • Knowledge of HRIS systems, preferably Success Factors
  • Spoken and written fluency in English required
  • Strong communication skills and listening skills
  • Strong execution, and timely and thorough follow-through and follow-up of tasks
  • Must be a team player and work well with others
  • Ability to work on multiple assignments simultaneously in a fast-paced environment
  • Meticulous attention to detail
  • Ability to work independently
  • Problem solving skills
  • Excellent customer service skills
  • Ability to identify and recommend opportunities for process improvement and efficiencies
  • Ability to maintain a strict level of confidentiality and exercise extreme discretion and sound judgement



  • Communication
  • Service Oriented
  • Precision
  • Teamwork
  • Drive for Results
  • Interpersonal Savvy

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more.