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AP Supervisor

Date: 20-Jan-2023

Location: Dungarvan, WD, IE, X35 F207

Company: Glanbia

Glanbia Business Services 

Accounts Payable Supervisor


A vacancy has arisen for an Accounts Payable Supervisor at Glanbia Business Services (GBS). This is a permanent opportunity and will report to the AP Manager.


The base location of the role will be Dungarvan, Co Waterford with hybrid working arrangement available on a weekly basis through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.


About the Person

  • A dynamic individual who adapts well to change, and can thrive in an organization which is growing & evolving as a result of organic growth and acquisitions
  • A highly organized individual with ability to plan and organize own workload effectively for maximum impact, and work flexibility around changing priorities as required
  • Ability to execute at high quality and pace
  • With a ‘can do’ attitude and a positive solution focused mindset
  • Proven Problem-Solving Skills
  • Process and Technically minded, with an always be improving attitude
  • Ability to engage and develop relationships with individuals at all levels of the organization
  • Is resilient and calm under pressure


Key elements of the role
This role will be supporting the Accounts Payable function, and our colleagues and stakeholders in the business.

  • Supervise the Accounts Payable team (approx. 6 – 8 direct reports), including responsibility for 1:1’s, Team Meetings, People & Performance Management
  • Review Key Metrics, engage with the AP team and internal stakeholders to ensure KPI’s and SLA’s are being met
  • Perform detailed review and understanding of the Procure to Pay (P2P) Process, & root cause to resolve any process issues
  • Actively work with the core team, internal/external stakeholders to build effective working relationships
  • Communicate and follow up effectively with stakeholders on issues, escalations & resolution
  • Demonstrate a strong Continuous Improvement oriented approach & help to build a strong Continuous Improvement culture
  • Demonstrate a strong Compliance oriented mindset & help build a strong compliance culture
  • Manage resources and processes effectively, and ensure a robust cross-training plan is in place & effective
  • Coach and mentor the team, drive the process effectively, and build a positive working environment
  • Responsibility for Key Reporting across SAP and MS Excel
  • Point of contact for Audits and responsible for associated preparation
  • Support Global & Regional Projects



  • A third level degree in related discipline desirable


Skills and Experience:    

  • 3+ years Supervisory experience
  • 5 + years Accounts Payable or P2P experience, preferably in a Shared Services environment
  • SAP experience or similar ERP module
  • Strong end to end AP knowledge
  • Ability to coach and mentor team members
  • Excellent interpersonal skills, and proficient in standard MS Office Applications
  • Ability to manage workload and meet tight deadlines
  • Strong Analysing and Troubleshooting skills
  • Build strong working relationships both internal and external



  • Customer Focus - Has a service mind-set – goes the extra mile to show support and service for colleagues, internal and external customers. Looks for opportunities not only to resolve issues but helping to avoid them recurring. Handles complex issues and potential complaints diligently and professionally
  • Personal development - Shows insight and interest in self-development, pro-actively seeking learning opportunities and feedback from others in order to develop and improve.  Willingly shares knowledge, skills, and guidance with others
  • Collaboration - Understands the value and importance of collaboration, building internal network of relationships with peers, supervisors, and mentors. Develops rapport with others by demonstrating an understanding of their concerns, needs and issues. A team player, who has the ability to make it fun while getting the job done
  • Results oriented - Works at a fast pace and in an efficient manner to deliver what is expected on time to a high standard. Actively seeks solutions to problems to ensure delivery of goals. Ability to work on own initiative and multitask
  • Business insight - Broadly understands Glanbia's strategic direction, priorities, and the drivers behind them ('the why'). Understands how own role contributes to the success of the team and the achievement of Glanbia's priorities


At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


At Glanbia our culture will celebrate individuality, knowing that together we are more.