Date: 12 May 2023

Location: Dungarvan, WD, IE, X35

Company: Glanbia

Glanbia Business Services
Accounts Receivable Clerk 


Join this dynamic team focused on delivering better nutrition for every step of life’s journey


The opportunity
An opportunity has arisen for an Accounts Receivable Clerk at Glanbia Business Services. This is a permanent role and will report to the Credit Controller.

•    Responsible for collection calls and correspondence, in a busy, fast-paced and goal oriented Accounts Receivable team
•    Providing customer service regarding collection issues, application of customer payments, process and review account adjustments, escalate discrepancies and settlement issues.
•    Responsible for monitoring, maintaining and reconciling accounts involving customer portals. 
•    Establish and maintain a positive relationship with other departments and customers to enhance customer service.
•    Accountable for reducing delinquency for assigned accounts and reconcile customer disputes in a timely manner as they pertain to payment of outstanding balances that are due.
•    Communicate and follow up effectively with sales teams regarding customer accounts on a timely basis.
•    File and maintain appropriate records in compliance with credit policy.
•    Adhere to all department and company policies and procedures; and meet defined goals and activity metrics such as DSO and cash collections targets.

The Skills you will bring to the team
•    3rd level business related qualification
•    Previous experience gained ideally in an accounts receivable or credit control role in a multinational environment
•    Knowledge of Billing and Collections processes
•    Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.
•    High attention to detail and ability to handle large data reports with an excellent degree of accuracy.
•    Strong excel, analytical and SAP skills are a requirement.
•    Previous knowledge of working on customer portals is desirable.


Where and how you will work  
The opportunity will be based in Dungarvan, Co Waterford with hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.  


About Glanbia  
The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritional's, and Joint Ventures. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 6,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.  
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia, our culture celebrates individuality, knowing that together we are more.