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Accounts Receivable Clerk

Date: Sep 23, 2021

Location: Dungarvan, WD, IE

Company: Glanbia


Glanbia Business Services

Accounts Receivable Clerk                         


A vacancy has arisen for an Accounts Receivable Clerk at Glanbia Business Services. This is a permanent role and will report to the Credit Controller.


While likely to be initially working remotely due to current restrictions, the base location of the role will be Dungarvan, Co Waterford upon return to the workplace with a blended working arrangement available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.



Key Elements of the Role

  • The duties of an Accounts Receivable Clerk include collection calls and correspondence, in a busy, fast-paced and goal oriented Accounts Receivable team
  • Providing customer service regarding collection issues, application of customer payments, process and review account adjustments, escalate discrepancies and settlement issues.
  • Responsible for monitoring, maintaining and reconciling assigned accounts
  • Establish and maintain a positive relationship with other departments and customers to enhance customer service
  • Accountable for reducing delinquency for assigned accounts and reconcile customer disputes in a timely manner as they pertain to payment of outstanding balances that are due
  • Communicate and follow up effectively with sales teams regarding customer accounts on a timely basis.
  • File and maintain appropriate records in compliance with credit policy
  • Adheres to all department and company policies and procedures; and meets defined goals and activity metrics such as DSO and cash collections targets
  • Perform ad-hoc analysis, projects and other assigned tasks and duties necessary to support the business unit.




  • Business related qualification


Skills & Experience

  • 2-3 years relevant experience, preferably in an accounts receivable or credit control role or related customer service field in a multinational environment
  • Knowledge of Billing and Collections processes
  • Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.
  • Fluency in verbal and written communication in a mainstream European language is desirable.
  • High attention to detail and ability to handle large data reports with an excellent degree of accuracy.
  • Strong excel and SAP skills are desirable



  • The energy, enthusiasm and drive to make it happen.
  • A team player who has the ability to motivate others, making it fun while getting the job done.
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.



At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.


At Glanbia our culture will celebrate individuality, knowing that together we are more.