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Date: Nov 20, 2020

Location: Dungarvan, WD, IE, X35 F207

Company: Glanbia

Glanbia Business Services (GBS)

P2P Analyst


A vacancy has arisen for a P2P Analyst at Glanbia Business Services and will be based in our Dungarvan, Co Waterford office. This is a permanent role and will report to the AP Manager.


Are you someone who likes to make it happen, make it better and make it fun?  If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.



Key elements of the role

This role will be part of the P2P team in the SSC, and will require the flexibility to support the various teams within this function.

    • Support the End-End Ariba electronic process (Ariba P2O, SAP, Ariba Buyer & Supplier Portals)
    • Ownership of the Ariba escalation process, including liaising with relevant Stakeholders (AP, Procurement, GBS IT, VAT, Supplier & Ariba where applicable)
    • Manage the day-day co-ordination with relevant Business Partners
    • Responsible for the creation and maintenance of the Ariba supplier communications and training documentation
    • Key contributor to the Ariba enhancements process and change requests
    • Ownership of the Ariba technical enablement process
    • Ownership of Catalogue Management
    • Work closely with Key Stakeholders on Ariba Technical Issue resolution
    • Prepare & provide detailed Reporting, Performance Metrics & Leadership updates
    • Work closely with local procurement groups to identify opportunities for on-boarding
    • Identify and root cause technical & process issues with the system, & provide education to relevant parties both internal & external to the SSC
    • Resolve complex Supplier Enablement Configuration
    • Conduct Enablement meetings with Ariba, Procurement and AP teams
    • Co-ordination of the end-end Ariba stream, including but not exclusive to supplier on-boarding, supplier support and invoicing






  • 3rd Level degree essential
  • Fluency in English



Skills and Experience

  • 5+ years’ experience in P2P function
  • Experience with Ariba and SAP, or with another electronic procurement platform and equivalent ERP system to SAP
  • Strong Troubleshooting skills.  Ability to handle complexity and utilize analytical skills, with attention to detail
  • Strong practical experience & strong understanding of P2P processes and P2P operational experience
  • Understand standard reports and take appropriate action based on the information
  • Prioritize and complete key tasks through attention to detail
  • Demonstrate a strong process compliance oriented mind-set and help to build a strong process compliance culture
  • Ability to both actively listen and effectively communicate
  • Experience of working in a global team environment, and communicate effectively with both internal business partners of all levels as well as external stakeholders
  • High attention to detail and ability to handle large data with an excellent degree of accuracy
  • Foster a positive working environment through building and maintaining relationships
  • Demonstrate knowledge & experience in automated systems
  • Ability to cope with changing requirements to fit business needs
  • Demonstrate a strong continuous improvement oriented approach, & help to build a strong continuous improvement culture




  • Customer Focus - Has a service mind-set – goes the extra mile to show support and service for colleagues, internal and external customers. Looks for opportunities not only to resolve issues but helping to avoid them recurring again. Handles complex issues and potential complaints diligently and professionally.
  • Shows insight and interest in self-development, pro-actively seeking learning opportunities and feedback from others in order to develop and improve.  Willingly shares knowledge, skills and guidance with others.
  • Understands the value and importance of collaboration, building internal network of relationships with peers, supervisors, and mentors. Develops rapport with others by demonstrating an understanding of their concerns, needs and issues. A team player, who has the ability to make it fun while getting the job done.
  • Works at a fast pace and in an efficient manner to deliver what is expected on time to a high standard. Actively seeks solutions to problems to ensure delivery of goals. Ability to work on own initiative and multitask.
  • Broadly understands Glanbia's strategic direction, priorities and the drivers behind them ('the why'). Understands how own role contributes to the success of the team and the achievement of Glanbia's priorities.