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Quality Operations Manager

Date: Feb 17, 2019

Location: Kilkenny, KK, IE

Company: Glanbia


Quality Operation Manager (Ballyragget)


Glanbia Ireland is a world class, ambitious, integrated agri-food and nutrition business, with a diverse portfolio of quality ingredients, leading consumer and agri brands with the proven talent to succeed in the global market.


Glanbia Ireland owns leading consumer and agri brands such as Avonmore, Kilmeaden Cheese, Premier Milk, Wexford, and GAIN Animal Nutrition. It processes a 2.6 billion litre milk pool from 21 counties and exports high quality dairy and agri ingredients as well as branded products to over 60 countries.


With annual revenue of €1.8 billion, Glanbia Ireland has 11 processing plants, 53 agri branches and over 1,800 employees. 



The primary functions of this role will be to,

Reporting to the Site Quality Head as part of the Quality Operations team, the overall purpose of this new role is to embed and sustain the Quality, Food & or Feed Safety policy's across operations. A key deliverable of Quality will be in reducing the occurrence of defects against quality standard across all functions. This is a lead role in driving a ‘right first time’ culture and performance in the plant by ensuring that processes and operations meet customer requirements. The role will involve collaboration with all functions to continuously improve performance to quality standard and to drive all CAPA (corrective and preventative actions) to timely completion to:



Key Responsibilities

  • Implement GI Quality Strategy in your plant/area in line with the Quality Management System (GQS)
  • As Quality Operations Manager adhere to the implemented site-wide KPIs relating to: Quality, Continuous Improvement, Regulatory Compliance
  • Drive a strong Quality culture within your site/area
  • Support Quality Systems Manager through the provision of quality data and by ensuring all process within the quality Operations remit comply with the Quality Management System
  • Play a key role in planning and participating in Plant audits with customers and other third parties
  • Work collaboratively with the Plant Production Manager and team to ensure quality operations requirements are fully resourced at a shift level to deliver on plant in process, sampling and testing schedules
  • Oversight and support of the site/area RCA’s for all process deviations
  • Ensure effective CAPA implementation and verification
  • Maintain customer product specifications / certifications and support final product grading
  • Ensure employees are trained to the appropriate standard to carry out their full range of  quality related duties in Operations
  • Audit quality practices and processes within the site focusing on the prevention of deviations
  • As part of the GI Quality community input to on-going development of best in class standards across the wider GI organisation


Key Requirements:

  • Experience in a large Dairy, Food or Pharmaceutical company in Quality Assurance, Food Safety &Process Improvement in an operational environment
  • Aptitude for operational processes, working with cross- functional teams, Lean and continuous improvement & Experience in Auditing and facilitating Corrective Action, preferably in a Dairy / Food production environment
  • Computer literate (Microsoft Office suite & a working knowledge of SAP)
  • Possesses motivational skills oriented towards encouraging people’s best performance possible



Glanbia Ireland is a joint venture 60% owned by Glanbia Co-op and 40% owned by Glanbia plc. Established in July 2017, it combines Glanbia Ingredients Ireland, Glanbia Consumer Products and Glanbia Agribusiness.


If you are interested in this position, please apply through the My Career portal on the Glanbia Homepage with an up to date resume.

Glanbia Ireland is a Values Based Organisation -