Share this Job

QA Technician

Date: Apr 7, 2021

Location: Missouri, MO, MO, US, 65803

Company: Glanbia


Production Quality Assurance Technician I

Job Description Revised: July 11,2018

Reports To:                         Quality Manager

Department:                       Quality Assurance

Location:                              Springfield, MO

Pay Status:                           Non-Exempt


Job Summary

This position is responsible for the Quality Assurance process performed on the production floor. The quality technician will verify different aspects of the production process. Verified steps include but are not limited to area, ingredient, inspection, cell, and finished product release. Trains Production and Quality Assurance personnel on GMPs and quality procedures.

Essential Functions and Responsibilities (not restrictive)


  • Release of production area by verifying starting components, equipment cleanliness, and room cleanliness.
  • Review of Batch Production Record (BPR) for completeness prior to manufacturing.
  • Inspection of nutrient blends during processing.
  • Final inspection of product, which includes BPR review for completeness, label check, weight check, and visual inspection of final product.
  • Perform release function on untested blends.
  • Perform weekly retain sample inventory rotation and data management.
  • Assist QA with positive release retain and contract lab sampling.
  • Inspect various incoming product’s Certificate of Analysis (COA), enter data, and report discrepancies.
  • Assist QA management to identify, document, and control non-conforming materials (MDR).
  • Assist with document control, in the review of quality documents such as BPR's, Corrective Action Reports (CAR), HACCP reports, and quality surveys.
  • Report pest concerns to QA management immediately.
  • Assist Environmental Monitoring Technician with environmental swabbing, water samples, etc.
  • Perform monthly GMP inspections and CAR’s for the warehouse and manufacturing areas.
  • Participates in continuous improvement. Create and revise standard operating procedures and forms related to the Quality Assurance function.
  • Train Production and Quality Assurance personnel on GMPs and quality procedures when requested.
  • Regular attendance is an essential function of this position.


Additional Functions


  • Perform other duties as assigned.


Supervisory Responsibilities (If relevant)


  • None



Qualification & Experience Requirements

Education, Training:


  • High School diploma or equivalent is required. Some College and/or trade school education is preferred.


Experience Required:



  • Minimum 2 years in a related role is preferred. 



Knowledge, Skills, Abilities:


  • Good verbal and written communication skills
  • Ability to work with minimal supervision while remaining productive at all times
  • Ability to stay positive and calm in difficult and/or trying circumstances
  • Ability to effectively interact with all levels of personnel with the utmost professionalism
  • Ability to write routine reports and correspondence
  • Must have excellent problem solving skills
  • Must be able to follow written SOP’s / work instructions
  • Must be able to work in a team environment and work to resolve issues
  • Must be results-oriented and strive to meet team and organizational goals
  • Must be able to work flexible hours to include daily overtime and some weekends


Language, Computer &   Numeracy:



  • Proficiency with Microsoft Office Applications
  • Experience in SAP a plus



Travel Requirements


No travel is expected with this position



Typical Physical Activity


  • Frequently involves reaching with hands and arms, standing and walking.
  • Regularly involves talking or listening, sitting, and the use of hands and fingers.
  • Regularly performs non-strenuous daily activities of a primarily administrative nature including working at a computer, filing, copying, examining and filing out written documentation, and communicating by phone or radio.
  • Regularly involves organoleptic examination of products which may include identifying and distinguishng colors and  textures as well as subtle differences in appearance and odor of materials.
  • Occasionally involves crouching, stooping, kneeling and/or climbing or balancing.
  • Occasionally involves lifting and carrying items weighing up to 50 pounds.


Typical Environmental Conditions


  • May be exposed to moderate to high noise levels (i.e. office equipment, production equipment, forklifts, heavy traffic).
  • May be exposed to humidity, intense heat and cold, outdoor weather conditions, allergens, fumes and toxic chemicals.
  • Works in Production and Warehouse areas with forklift traffic, mechanical moving parts, above ground with risk of fall, or areas with risk of electrical shock.



Nearest Major Market: Springfield