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Quality Manager

Date: May 4, 2019

Location: Monaghan, MN, IE

Company: Glanbia


Site Quality Head- Lough Egish


Glanbia Ireland is a world class, ambitious, integrated agri-food and nutrition business, with a diverse portfolio of quality ingredients, leading consumer and agri brands with the proven talent to succeed in the global market.


Glanbia Ireland owns leading consumer and agri brands such as Avonmore, Kilmeaden Cheese, Premier Milk, Wexford, and GAIN Animal Nutrition. It processes a 2.6 billion-litre milk pool from 21 counties and exports high quality dairy and agri ingredients as well as branded products to over 60 countries.


With annual revenue of €1.8 billion, Glanbia Ireland has 11 processing plants, 53 agri branches and over 1,800 employees.



Based in Lough Egish, Co Monaghan, the Site Head of Quality reports to the GI Head of Quality Operations. The role has responsibility for managing all aspects of Quality operations at the plant. This includes leading the Quality team, on-going development of the plant Quality system, management of the plant’s hygiene program, all quality control activities and oversight of a leading Food Safety Programme. This role is also responsible for the product disposition function. This role provides the leadership to the plant team ensuring that our customer and GI standards are maintained.



  • Lead the  site’s Quality Operations  team in the management of the plant quality control, hygiene and product disposition processes
  • Drive the performance of a highly skilled, professional QA team in the delivery of team KPIs including in-process testing, Customer  Management, Complaint Investigation and responses
  • In line with SLAs with Operations ensure on–time testing of raw materials, in process and finished products vs. target, and efficient laboratory operations.
  • Provide quality data to the Operations team by ensuring all processes within the Quality Operations remit meet the service levels (SLAs) agreed with the Plant Operations Team.
  • Ensure timely product  disposition vs. targets / product trending / compliance to food labelling to meet customer standards
  • Take a leadership role amongst management peers in developing and executing the site quality strategy and development of the quality culture in the site
  • Implement the GI Quality Strategy in line with the Quality Management System and the site specific, customer or product related needs.
  • As a member of Plant Management Team contribute to the implementation of site-wide KPIs relating to: Plant Efficiency; Throughput; Sustainability, Quality, Regulatory Compliance, Health and Safety, C.I., Employee Engagement and Financial targets.
  • Manage and maintain SOP, HACCP and ISO Certification for the site
  • Manage and develop laboratory procedures and system to CLAS level
  • Ensure all site employees are trained and coached to the appropriate standard in line with Plant Quality standards
  • As part of the GI Quality community  contribute to on-going development of best in class standards across the wider GI organisation
  • Approve and sign off on process validations and all change controls.
  • Maintain the site in a state of inspection readiness, prepare and successfully host customer, regulatory and certification audits. 
  • Run scheduled and unannounced audits. Track / Report compliance to the output of audits



  • Minimum 5 years with a large dairy company with particular experience in Quality Assurance & Process Improvement.
  • UHT experience is preferable and advantageous
  • Knowledge of appropriate regulatory authorities and export markets
  • Experienced in Quality, Food Safety Management  and adopting this expertise into a Right First Time  quality compliance  program
  • Understand key business drivers for the industry with previous experience in Food business regulations,  Quality and a proven track record in managing multiple projects .
  • Demonstrate high technical ability and attention to detail to do the job at a high level of accomplishment



  • A third level qualification in Food Science or equivalent



  • Drive for Results
  • Planning
  • Interpersonal Savvy
  • Conflict Management
  • Managing through systems
  • Organizational agility



If you are interested in this position, please apply through the Careers portal on the Glanbia Homepage with an up to date resume.


Glanbia Ireland is a Values Based Organisation -