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Procurement Inventory Agent I

Date: Sep 15, 2021

Location: St Johns, US, 48879

Company: Glanbia

Procurement Inventory Agent 


Supervisor’s Title:             Site Procurement Operations Manager

Department:                        Finance

Exempt Status:                   Salary Exempt


MWC is a state of the art cheese and whey production facility in St. Johns, MI. MWC is a joint venture between Glanbia Nutritionals, Dairy Farmers of America (DFA) and Select Milk Producers Inc. (Select).


Job Summary

The Inventory Agent is responsible for performing planning and procurement activities of direct materials for MWC. Additionally, the role is responsible for site support including training other departments on procurement practices and policies, ensuring site requirements are sourced, maintaining day-to-day supplier relationship activities, and participating in savings and other supply projects for the site.


Essential Functions

  • For assigned areas of spend, maintain inventory levels as agreed between Procurement, Production and PSM (as applicable) to minimize costs, ensure minimal stock out occurrences and maximum customer demand. 
  • Conduct weekly inventory counts, reviewing system recommended purchase volumes and making adjustments based on knowledge of economic order quantities, supplier/supply chain factors and ongoing site initiatives, and completing goods receipt in the appropriate system when orders are fulfilled.
  • Manage orders to ensure fulfillment meets the needs of the production schedule to include: review system data to ensure orders placed to meet the changing demand requirement, update purchase order data as needed, work with supply base to understand the urgency of orders, working with logistics to ensure on-time deliveries, working with internal stakeholders on the agreed processes to expedite approval of new and substitute products on an urgent basis.
  • Perform day to day sourcing activities of low-value one-off purchases (spot buys) to support the category team as requested. Ensure any new site requirements are either sourced through a preferred supplier or appropriately routed to the category team for sourcing.
  • Work closely with the category management team to understand category strategy such that orders are placed in adherence with the defined strategy.
  • Partner with internal stakeholders to report and manage product shortages and material availability. As assigned, work       with applicable internal and external stakeholders to perform root-cause investigations and implement corrective actions on any stock-out scenarios.
  • Monitor invoice discrepancies for designated areas of responsibility to ensure issues are resolved to enable on-time payment to suppliers. Additionally, act as support for the resolution of invoice discrepancies on indirect orders.
  • Work with internal stakeholders to trial and observe new products and specification changes, including support for commercialization, to aid in improving processes and obtain cost-saving or avoidance with improvements.
  • Keep records in accordance with good manufacturing processes to include maintaining delivery documentation and product documentation, enabling the facility to be audit-ready and compliant.
  • Gain a working knowledge of systems used in job function, provide training and support to new users and support new material master data setup.
  • Support the non-conformance process, to include resolution of category and site supply issues, defective and unacceptable goods and services, ensure the SRC process is utilized where applicable.
  • Perform all activities while exemplifying the Glanbia culture.
  • Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health  Act which are applicable to his/her own actions and conduct.
  • Complies with all applicable food safety regulations and mandates (Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)


Delivering on Glanbia’s Values:


  • “Showing Respect” - Research issues & incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.
  • “Find a Better Way” - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.
  • “Winning Together” - Assist with training of new team members.  Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.
  • “The Customer’s Champion” – Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines.  Take ownership of customer requests and engage with internal teams as needed and within a timely manner.
  • “Performance Matters” – Meet or exceed all key metrics in line with expectations for role.  Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.



Additional Functions

  • Perform other duties as assigned.



  • University degree in related field or equivalent experience in Procurement or Supply Chain.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Provide leadership to others through example and sharing of knowledge/skill.            
  • Ability to prioritize tasks and handle multiple projects simultaneously.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Demonstrated use of intermediate computer operations (basic programming in 3rd and 4th generation languages, relational databases, and operating systems) and intermediate software packages in word processing, spreadsheet, graphics, etc.)
  • Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
  • Participate in proactive team efforts to achieve departmental and company goals.


Typical Physical Activity

Physical Demands

  • Regularly involves, talking or listening, sitting, and the use of hands and fingers.
  • Frequently involves reaching with hands and arms, standing, and walking.
  • Occasionally involves crouching, stooping, kneeling and/or climbing or balancing.

Physical Requirements

  • Must be able to lift and carry items weighing up to 10 pounds.
  • Manual dexterity sufficient to reach/handle items, and work with the fingers.
  • Involves light physical activity performing non-strenuous daily operations of a primarily administrative nature.
  • Should be able to ability to identify and distinguish colors, clear vision at 20 inches or less, have peripheral vision, and the ability to adjust focus.


Typical Environmental Conditions

  • May be exposed to moderate noise levels (i.e., office equipment or light traffic).


Travel Requirements

  • Minimal overnight travel (up to 10%) by land and/or air.


Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.


Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.

Nearest Major Market: Lansing