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IT Operations Technician

Date: Sep 5, 2021

Location: Clovis, NM, US

Company: Glanbia

Glanbia Business Services

IT Operations Technician

A vacancy has arisen for a IT Operations Technician at Glanbia Business Services Inc in Clovis, NM. This position will report into IT Operations Team Lead West.


Role Summary

The IT Operations Technician will be responsible for the implementation, support and maintenance of various technologies managed by the Information Technology department. This person will focus on the administration of desktop PC’s, servers, network equipment, telephony, security/access technologies and related systems operations. The position will provide 3rd level support to resolve problems in a timely and accurate manner.


Key Elements of the Role

  • Perform on-site and remote technical support by diagnosing hardware and software problems and replacing defective components
  • Maintains and monitors server operations, server backups, anti-virus compliance, encryption compliance, and network components according to standards and procedures; including incident and service request ticketing.
  • Performs 3rd level technical support for issues escalated from service desk
  • After hours support on a rotational basis



  • Bachelor Degree required
  • Technical certifications desirable
  • Ability to lift/carry up to 35 lbs on an occasional basis as needed



  • Energy, enthusiasm and drive
  • A team player who has the ability to motivate others, making it fun while getting the job done.
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better
  • Adaptable and flexible in approach to work



At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more



Nearest Major Market: Roswell