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Quality Operations Manager
Fixed Term Contract
Ballyragget, Kilkenny
About Tirlán
Tirlán, is a world-class food and nutrition co-operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.
Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition.
We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and over 2,300 people to manage our network of 11 processing plants and 52 agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations.
Role Profile
The Quality Operations Manage reported to the Senior Quality Operations Manager as part of the Quality Operations team. The overall purpose of this role is to embed and sustain Quality and Food Safety policies across operations. This is a lead role in driving a ‘right first time’ culture and performance in the plant by ensuring that processes and operations meet customer and regulatory requirements. A key deliverable will be reducing the occurrence of defects against quality standard across all functions. The role will involve collaboration with all stakeholders to continuously improve performance to quality standard and to drive all Quality-relevant Corrective and Preventative actions to timely and effective completion.
Key Responsibilities
- Implement Tirlán Quality Strategy in your plant/area in line with the Quality Management System;
- Manage site-wide KPIs relating to: Quality, Continuous Improvement, Regulatory Compliance;
- Drive a strong Quality culture within your plant and site;
- Play a key role in planning and participating in Plant audits with customers, regulatory and other third parties;
- Maintain customer product specifications / certifications and final product grading;
- Point of contact for Customers for product/process-specific quality support;
- Work collaboratively with Operations Management and team to ensure quality operations requirements are fully resourced to deliver plant in- process, sampling and testing schedules;
- Oversight and support of the plant RCA’s, effective CAPA implementation and verification for all process deviations;
- Audit quality practices and processes within the site focusing on Hygiene, HACCP and the prevention of deviations;
- Support Quality Systems Manager and Tirlán Standards adherence by ensuring all processes within the Quality Operations remit comply with the Quality Management System;
- As part of the Tirlán Quality community input to on-going development of best in class standards across the wider Tirlán organisation;
- Accountable for delivering a robust hygiene monitoring programme;
- Accountable for change control of quality aspects of Operations;
- Manage the team of Process Technicians including training, development, performance & communications.
Key Requirements
- Third level degree minimum in the Sciences, Engineering or Process disciplines;
- Role-relevant experience in a large Dairy, Food or Pharmaceutical company in Quality Assurance, Food Safety &Process Improvement in a quality / operational environment;
- A track record in process improvement activity, ideally from the quality perspective;
- Strong problem solving skills and experience in applying the principles of Lean;
- Strong team-working and communication skills;
- Aptitude for operational processes, working with cross- functional teams, Lean and continuous improvement;
- Experience in Auditing and facilitating Corrective Action, preferably in a Dairy / Food production environment;
- Computer literate (Microsoft Office suite & ideally LIMS, Minitab ).
We Offer
- Hybrid working
- Free parking incl. EV charging – where applicable
- On-site gym free to use for employees
- Parenting and reflection room
- Bike to work scheme
- Work/life balance and collaborative work culture
- Career progression opportunities
If you are interested in this position, please apply with an up-to-date resume.
More about us at Tirlán
A talented team of over 2,100 people manage Tiran’s network of 11 production facilities and 52 Agri retail outlets serving its communities with annual revenues of over €3 billion expected in 2022. Tirlán’s state-of-the-art headquarters in Kilkenny city and innovation centre in Ballyragget promote innovation, creativity and collaboration. Tirlán is committed to sustainability throughout the organisation through its comprehensive Living Proof programme, and the Science-Based Targets initiative (SBTi) contained within it. For more information visit www.tirlan.com
Commitment to Diversity & Inclusion
Tirlán embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams where different perspectives drive innovation and growth. We strive to create an inclusive workplace where people can bring their true self to work and achieve their full potential.
Join our Talent Pool
Considering a new career in Tirlán but this isn’t the role for you?! Then why not register your experience & sign up for career opportunities at www.tirlan.com/careers.
At Tirlán, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.
At Tirlán our culture will celebrate individuality, knowing that together we are more.
Tirlán owns leading consumer and agri brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, mymilkman.ie and GAIN Animal Nutrition.
Tirlán is a Values Based Organisation - www.tirlan.com
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