Assistant KAM, E-Commerce

Assistant Key Account Manager - eCommerce

Glanbia  

Join this dynamic team focused on delivering better nutrition for every step of life’s journey 

The Opportunity 

We are seeking an eCommerce professional with strong understanding of online retail channels and the ability to thrive in a fast paced dynamic environment. This is a hands-on position responsible for the management and growth of our brands (Optimum Nutrition, Isopure & BSN) on Specialty eCommerce and ePharma accounts like Nutrabay, Nykaa, Dmart, Hyugalife , Tata1mg, Pharmeasy etc. The role will identify and assess the right opportunities in expanding GPN brands’ online footprint, whilst optimizing assortment, stock plan, and maximizing overall profitability and acquiring firsthand consumer insights.

Responsibilities

 Revenue Growth and Account Planning

• Business Delivery: Own account-level Sell-Out, Sell-Through and revenue targets, identifying and executing account-specific growth opportunities.
• Account Planning: Develop account priorities and participate in account planning/JBP discussions, where relevant, to unlock incremental growth.
• Portfolio Expansion: Identify opportunities for new listings, assortment expansion and portfolio growth by leveraging platform consumer insights, category trends and account inputs.
• Commercial Management: Prepare and manage monthly pricing, trade spends, promotions plans, provisions and other commercial requirements.    

Stakeholder & Account Management

• Distributor Management: Work closely with the national distributor team to deliver agreed business objectives, including fill rates, inventory cover, stock health, On Shelf Availability (OSA), forecast requirements and operational execution.

• Distributor Account Management: Collaborate with the national distributor to manage distributor-owned eCommerce accounts, ensuring delivery of sell-through targets, assortment expansion, visibility opportunities, promotional execution and overall business growth.

• Cross-functional Collaboration: Coordinate with internal teams across sales, performance, content and operations to ensure seamless account execution.

• Day-to-Day Account Management: Resolve issues related to pricing, claims, invoicing, visibility, MRP transitions, catalogue updates and other platform requirements. Lead the execution of new product launches, secure timely listings, drive distribution and availability, and monitor performance to maximize NPD growth across key accounts.

Performance, Visibility & Insights

• Digital Shelf & Visibility: Partner with internal content and performance teams to ensure strong digital shelf execution, catalogue quality, product discoverability and efficient visibility opportunities on platforms.
• Business Reviews: Track and analyse business performance, prepare regular business reviews and recommend actions to improve growth, profitability and operational efficiency.

• Market Intelligence: Monitor category trends, competitive activities, pricing benchmarks and consumer insights to identify opportunities and risks across key accounts.

 The Skills you will bring to the team

• 2+ years e-commerce experience specializing in consumer goods with MBA from Tier I or Tier II Business schools
• Hands on experience in working with eCom partners preferably in India

• Excellent communication skills to clearly articulate his/her ideas/thoughts and drive support and alignment of key stakeholders
• Effective collaboration and partnership skills with both internal and external customers
• Implement and utilize analytics to track sales trends and identify opportunities for growth
• Ability to work in an entrepreneurial environment

• Ability to easily work across a culturally diverse group of people and markets. Embraces diversity and inclusion as a key value
• Ability to quickly adapt, focus and deliver results in ambiguous and ever-changing situations
• Can effectively navigate complexity and ambiguity, with poise and confidence

Where and how you will work  

The opportunity will be based in India with hybrid working arrangements available which offer you a greater choice in how you work and live, giving you a better work-life balance.  

What we would like to offer you!  

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health plan, competitive salary. 

About Glanbia  

Glanbia is a better nutrition company with three divisions: Performance Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 5800 people, work with global food and beverage companies, and sell our award-winning and market-leading brands and ingredients in more than 100 countries worldwide

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia, our culture celebrates individuality, knowing that together we are more.