Quality Assurance Technician I

Date: Apr 11, 2025

Location: Carlsbad, CA, US, 92010

Company: Glanbia

Quality Assurance Technician

Supervisor’s Title:             Quality Assurance Supervisor

Department:                        Quality Assurance

Location:                             Carlsbad, CA

Exempt Status:                   Non-Exempt

Position Backed Up By:   Quality Assurance Supervisor         

Compensation Range:      $20.50-$22.50/hr

 

At Glanbia Nutritionals Inc., our portfolio centers on dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.

 

Job Summary

This position is responsible for the Quality Assurance process performed on the production floor. The quality technician will verify different aspects of the production process. Verified steps include but are not limited to area, ingredient, inspection, cell, and finished product release. Trains Production and Quality Assurance personnel on GMPs and quality procedures.

Essential Functions

  • Release of production area by verifying starting components, equipment cleanliness, and room cleanliness.
  • Inspection of nutrient blends during processing.
  • Assist Production with deviations and issue Corrective Action Reports to prevent recurrence of issues.
  • Final inspection of product, which includes BPR review for completeness, label check, weight check, and visual inspection of final product.
  • Perform release function on untested blends.
  • Store and manage retains in accordance with company policy.
  • Perform inspection of delivery trucks.
  • Inspect various incoming product’s Certificate of Analysis (COA), enter data, and report discrepancies.
  • Assist management to identify, document, and control non-conforming materials (MDR).
  • Perform daily and/or weekly inspections of bait and flying insect traps and report pest concerns to QA management immediately.
  • Perform environmental swabbing and take water samples, submit to external labs and track results.
  • Perform monthly GMP inspections of the warehouse and manufacturing areas.
  • Revise standard operating procedures and forms related to the Quality Assurance function.
  • Participate in Glanbia Performance System (GPS) related projects and other continuous improvement activities. Regular attendance is an essential function of this position.

 

 

Additional Functions

  • Perform other duties as assigned
  • Carries out duties in accordance with GMP requirements, established standards and schedules.
  • Documents deviations to production process and substandard conditions in the Production and Warehouse areas properly and brings them to the attention of Operations and QA Management for correction.
  • Performs monitoring activities according to schedule, tracks appropriately, and brings exceptions to the attention of QA Management.
  •   Identifies and acts on opportunities for improvement using Glanbia Performance System principles and tools..

 

Qualifications

 

  • High School diploma or equivalent is required.
  • Associates/Bachelor’s Degree or higher is preferred or 1 to 3 years minimum equivalent experience in quality assurance or control in a GMP manufacturing environment.
  • Minimum 1-3 years in a related role
  • Good verbal and written communication skills
  • Ability to work with minimal supervision while remaining productive at all times
  • Ability to stay positive and calm in difficult and/or trying circumstances
  • Ability to effectively interact with all levels of personnel
  • Ability to write routine reports and correspondence
  • Must be assertive and be able to enforce procedures and call out deviations appropriately
  • Must have excellent problem solving skills
  • Must be able to follow written SOP’s / work instructions
  • Must be able to work in a team environment and work to resolve issues
  • Must be results-oriented and strive to meet team and organizational goals
  • Must be able to work flexible hours to include daily overtime and some weekends
  • Proficiency in spoken and written English 
  • Strong SAP knowledge
  • Proficient with MS Word, Excel, Outlook, PowerPoint and SharePoint.

 

 

 

Typical Physical Activity

Physical Demands

The physical demands described represent those that must be met by an employee and the work environment characteristics are those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly involves talking or listening, sitting, and the use of hands and fingers.
  • Regularly involves going up and down stairs.
  • Frequently involves reaching with hands and arms, standing and walking.
  • Occasionally involves crouching, stooping, kneeling and/or climbing or balancing.

Physical Requirements

  • Must be able to lift and carry items weighing up to 20 pounds.
  • Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
  • Involves moderate physical activity performing non-strenuous daily activities of a primarily administrative nature.
  • Should be able to identify and distinguish colors, see clearly at 20 inches or closer and 20 feet or more, observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, judge distances and spatial relationships, and adjust the eye to bring an object into sharp focus.

Typical Environmental Conditions

  • May be exposed to moderate noise levels (i.e. office equipment, light traffic).
  • May be exposed to moderate to high noise levels (i.e. production equipment, forklifts, heavy traffic).
  • May be exposed to humidity, intense heat and cold, outdoor weather conditions, and fumes and toxic chemicals.
  • May work in areas with mechanical moving parts, above ground with risk of fall, or areas with risk of electrical shock.

Travel Requirements

  • N/A 

Disclaimer

Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 

 

At Glanbia our culture will celebrate individuality, knowing that together we are more.


Nearest Major Market: San Diego