QUALITY CONTROL TECHNICIAN

Quality Control Related Responsibilities

• Implement various analytical tests on incoming samples of raw materials (RM), product components (Intermediates), and Finished Products to assure the Quality of the component. These include but are not limited to:
  • Logging samples into the Sample Data Base.
  • Performing analytical tests using the following testing equipment and recording results:
    • Densitometer (SG-Specific Gravity)
    • Refractometer (RI-Refractive Index)
    • VIS-Spectrophotometer (ABS-Color Absorbance)
    • pH meter
    • GC FID
    • Alcohol by Distillation
• QC testing and data review, CoA generation.
  • Compare test results with specification ranges to determine batch to batch consistency of the product.
• Maintain Customer Specifications in ERP system and Batch Works systems to ensure consistent communication of specifications to customers and equivalence of the two specification management systems.
• Support Research and Development by providing analytical support for all requested sampling.
• Product approval in ERP / warehouse
• Coordinate with production/operations to document production yields. 
• Communicate issues to Quality and/or Production Management, take ownership of solving batch-specific problems
• Assist in complaint investigation and data gathering.
• Coordinate and perform, with trained team all sensory analysis of incoming samples according to established procedures.
• Shelf life extension evaluations for finished products, and raw material / intermediate expiration evaluations.
• Organization and cataloguing of retain library, samples folders, paperwork organization, ordering retains to support QC evaluation.
• Maintain cleanliness of the lab according to Good Laboratory Practices.
• Order supplies and reagents.
• Create transmittals and associated sample request forms and labels for outside testing, gather / prepare these for shipment.
• Retrieve and send documents related to Internal RM / Intermediate transfers and for Regulatory requests.

• Update and communication raw material, intermediate, and finished product specifications as required
• Respond and provide formula information to support regulatory requests
• Ensure effective communication of all quality related information with other departments.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Optimizes Work Process- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Collaborates- Building partnerships and working collaboratively with others to meet shared objectives.

Self-Development- Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Communicates Effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Analytical – synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.

Teamwork - balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Safety and security - observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Successful completion of a 4-year degree in chemistry, biology, microbiology, food science, or related field

Experience in QC Laboratory setting for 1-3 years, ideally in Flavor or Food industry.

Experience maintaining and troubleshooting lab instrumentation, such as spectrophotometers and gas chromatography.

Experience with performance of organoleptic testing and release of product against quality standards

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 

At Glanbia our culture will celebrate individuality, knowing that together we are more.