Product Manager, D2C

Product Manager D2C

Glanbia Performance Nutrition

Join this dynamic team focused on delivering better nutrition for every step of life’s journey

 The Opportunity

Primary responsibilities for this role will include:

Website Ownership & New Feature Development

• Take end-to-end ownership of the D2C website, ensuring it is optimized for performance, usability, and scalability.
• Monitor website performance metrics (load time, error rate, responsiveness, etc.) and identify areas for improvement.
• Conceptualize, plan, and manage the rollout of new features such as loyalty programs, referral systems, buy on WhatsApp and chatbot
• Create detailed Business Requirement Documents (BRDs) and User Stories, clearly defining project scope, requirements, and expected outcomes.
• Collaborate closely with the business team to gather requirements, align on priorities, and ensure the feature aligns with strategic goals.
• Act as a bridge between business and technology teams, translating business needs into technical requirements and vice versa.
• Facilitate cross-functional discussions, resolving ambiguities and ensuring seamless communication across teams.
• Collaborate with the tech team for backend development and bug fixes, ensuring high-quality releases
• Lead the design and launch of our mobile app, ensuring alignment with website features and customer expectations.
• Plan and execute UX/UI enhancements to improve the customer journey and conversion rates. 

Stakeholder Collaboration

• Work closely with marketing, design, tech  and operations teams to align product development with business goals.
• Gather and prioritize requirements from internal stakeholders and customer feedback.
• Collaborate with vendors and partners to ensure successful integrations and timely deliveries. 

Project Management

• Define and maintain a comprehensive product roadmap with clear timelines and deliverables.
• Manage multiple projects simultaneously, ensuring timely delivery within scope and budget.
• Communicate project updates and milestones effectively to stakeholders.

The Skills you will bring to the team

• MBA from Tier I or Tier II Business schools
• 8+ years of Product Management experience and has working knowledge of -
• WhatsApp integrations for chatbot/live agent support.
• Mobile app launch in conjunction with e-commerce platforms.
• Loyalty and referral program implementations.
• Familiarity with UX/UI best practices and customer-centric design principles.
• Experience working in a fast-paced, high-growth environment.

Where and how you will work  

The opportunity will be based in our offices in Gurgaon, India.

About Glanbia  

The Glanbia Group comprises three divisions: Glanbia Performance Nutrition,  Glanbia Nutritional's, and Joint Ventures. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 6,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.    

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia, our culture celebrates individuality, knowing that together we are more.