Whey Continuous improvement operator

Supervisor’s Title:             Whey Training Facilitator/Plant Manager

Department:                        Whey Production

Exempt Status:                   Hourly

MWC is a state of the art cheese and whey production facility in St. Johns, MI. MWC is a joint venture between Glanbia Nutritionals, Dairy Farmers of America (DFA) and Select Milk Producers Inc. (Select).

This position will be for a Whey Production Level IV, whose primary roles will be; operator skill training, setting up/conducting training classes with relevant documentation.  The individual will need to be flexible in this regard, along with having an in-depth knowledge of the whey plant equipment.  The candidate will also need to have a good technical foundation in whey operations.  Other responsibilities will include the ability to operate and lead any position within their area of responsibility.

• Liaise with shift, review, and identify areas where training and instruction are needed.
• Meet with the Whey trainer weekly to go over the training needs and progress.
• Turn in a daily summary to the trainer summarizing the day’s progress or issues.
• Use the training material from the training department.
• Work with PM’s from the assigned shift in assisting or developing new SOP’s and reviewing existing SOP’s.
• Liaise with the trainer to identify a plan to help the operator’s progress.
• Coordinate and provide training for all employees.
• Ensure all training is sufficiently documented and the records filed in the training department.
• Provide feedback to and from employees as you develop them.
• Responsible for knowledge of every position in their area of responsibility.
• Responsible for the ability to run any computer system needed to operate production or CIP in any given area.
• Assist in communication between operators and management staff.
• Assist trainer with new team members and tracking current team member skill achievement.
• Help TL and PM address operational issues in each room.
• Ensures safe operating practices and helps in reporting and analyzing work-related injuries.
• Ensures that all GMP’s are followed.
• Utilizes GPS processes, driving zero losses and upholds the culture of MWC non-negotiables.
• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health  Act which are applicable to his/her own actions and conduct.
• Complies with all applicable food safety regulations and mandates (Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)

Delivering on Glanbia’s Values:

• “Showing Respect” - Research issues & incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.
• “Find a Better Way” - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.
• “Winning Together” - Assist with training of new team members.  Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.
• “The Customer’s Champion” – Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines.  Take ownership of customer requests and engage with internal teams as needed and within a timely manner.
• “Performance Matters” – Meet or exceed all key metrics in line with expectations for role.  Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.

• Fill in for operators as occasion may demand.
• Assist the trainer and/or TL with employee audits (performance evaluations).
• Participate on committees and company teams as assigned.
• Perform other duties as assigned.

• Operations experience or two to four years of related training experience.
• Forklift and Scissorlift Trained.  Fall Arrest Trained.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

• Provide leadership to others through example and sharing of knowledge/skill.
• Ability to prioritize tasks and handle multiple projects simultaneously.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Safety Department.
• Participate in proactive team efforts to achieve departmental and company goals.

Physical Demands

• Regularly involves, talking or listening, sitting, and the use of hands and fingers.
• Frequently involves reaching with hands and arms, standing, and walking.
• Occasionally involves crouching, stooping, and/or kneeling.

Physical Requirements

• Must be able to lift and carry items weighing up to 50 pounds.
• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials.
• Involves moderate physical activity performing strenuous day activities of a primarily productive/technical nature.
• Should be able to judge distances and spatial relationships.

• May be exposed to loud noise levels (i.e., manufacturing equipment).
• May work near mechanical moving parts and in hot temperatures.

• Minimal travel limited within the local area.

Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 

At Glanbia our culture will celebrate individuality, knowing that together we are more.