Supervisor’s Title:             Director of HR

Department:                        Human Resources

Location:                           Twin Falls Office

Exempt Status:                   Hourly, Non Exempt

At Glanbia Dairy Nutrition, our portfolio centers on dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.

Operate the switchboard and serve as the "official greeter" of the corporate office, as well as perform many clerical duties.

• Serve as the first point of contact: Greet all visitors and direct them to the appropriate employees or departments in a professional and welcoming manner.
• Manage incoming communications: Answer and route telephone calls efficiently, ensuring inquiries are addressed or referred to the correct staff member.
• Coordinate meetings and events: Schedule meetings, organize catering as needed, and ensure meeting spaces are prepared for use.
• Maintain office communications: Update digital displays (such as the lobby TV screen) with relevant information and announcements.
• Ensure reception coverage: Arrange for backup coverage during any absence from the reception desk, whether for short breaks or scheduled time off.
• Handle mail and deliveries: Receive, sort, and distribute incoming mail; coordinate express mail services (FedEx, UPS, etc.); and prepare shipping labels for outgoing packages.
• Order and manage office supplies: Monitor inventory and order office, kitchen, and other necessary supplies to support daily operations.
• Oversee office equipment: Ensure copiers, fax machines, postage meters, and other equipment are maintained and operational; coordinate repairs as needed.
• Maintain contact lists: Update and distribute internal phone lists as needed.
• Maintain a tidy workspace: Keep the reception area and mailroom organized and presentable at all times.
• Liaise with building management: Act as the point of contact for property or facilities management issues.
• Order business materials: Coordinate the ordering of business cards, stationery, envelopes, and related materials.
• Uphold professional appearance: Maintain a neat and well-groomed appearance in accordance with company standards.
• Prepare administrative documents: Create and maintain spreadsheets and other documents to support office operations.
• Oversee the Twin Falls office badge program: process badge requests, coordinate photo capture, manage access permissions, and maintain badge inventory. Provide badge support to the Idaho Plants as needed.
• Support New Hire Orientation: Prepare/distribute materials, gather completed paperwork, and photograph hires for badges.
• Support the Cheers and Service Award Program logistics and recognition activities.
• Post and maintain Idaho labor law posters to ensure federal and state compliance.
• Provide project support as assigned.
• Support community outreach and engagement initiatives.
• Each employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued pursuant to the Occupational Safety and Health Act which are applicable to his/her own actions and conduct.
• Complies with all applicable food safety regulations and mandates (Safe Quality Foods, Food and Drug Admin, Pasteurized Milk Ordinance)

• Perform other duties as assigned.

Glanbia Values

Delivering on Glanbia’s Values:

• “Respect for People” - We care for our people, partners, and communities. We foster an inclusive culture where every employee can thrive and reach their full potential.
• “Find a Better Way” -We relentlessly pursue continuous improvement and seek better solutions to positively impact our business and the environment. We aspire to work smarter with a creative mindset.
• “Win Together” - We believe in diversity and our collective team strengths make us stronger than our individual contributions. We collaborate and build meaningful relationships because together we are more.
• “Passion for our Customers & Consumers” - We strive to surpass expectations and promote better nutrition and healthier lifestyles through our innovative, high-quality food and nutritional solutions and our authentic and unique brands.
• “Performance Matters” - We are committed to delivering performance and shareholder value through our drive for growth, entrepreneurial mindset and dedication to safety, excellence, quality and teamwork.
• “Sense of Fun” - We strike a balance of working hard and being competitive with having some fun along the way. We recognize and celebrate our successes.

• Requires a High school diploma or general education degree (GED); or a minimum of one month related experience and/or training.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write/type simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to prioritize tasks and handle multiple projects simultaneously.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

• Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. Proficient in MS Word, Outlook, Excel, Internet/Intranet, Power Point

• Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources
• Participate in proactive team efforts to achieve departmental and company goals.

Physical Demands

• Regularly involves, talking or listening, sitting, and the use of hands and fingers.
• Frequently involves reaching with hands and arms, standing and walking.
• Occasionally involves crouching, stooping, and/or kneeling.

Physical Requirements

• Must be able to lift and carry items weighing up to 50 pounds.
• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceive attributes of objects and materials.
• Involves sedentary physical activity performing non-strenuous daily activities of a primarily administrative nature.
• Should have the ability to identify and distinguish colors and adjust the eye to bring an object into sharp focus.

• May be exposed to moderate noise levels (i.e. office equipment and light traffic).

Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others.  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.