HR Service Delivery Partner

Glanbia is a better nutrition company, home to consumer brands and ingredients that help people around the world feel strong, nourished, and to perform well at any age. Everything we do has real nutritional benefit. Everything we do is in pursuit of better, for each other and the planet. We are hiring an HR Field Service Partner due to an internal move! This position can be based in Sharonville, OH or West Haven, CT. 

Role Title: HR Service Delivery Partner 

What you will do:
Glanbia has an exciting opportunity for an HR Service Delivery Partner to provide first-line HR support to employees and managers in the Eastern region of the US, Canada and Latin America, ensuring compliance with company policies while championing continuous improvement and innovation. The Field Service Partner will manage employee relations, support broader HR initiatives, and ensure a smooth onboarding and orientation experience for new employees. The role is a hybrid flex position from our plant in West Haven, CT.

Key Responsibilities:

• Act as first point of contact for employee relations issues, providing support and guidance in accordance with company policies.
• Support the recruitment process, as applicable.
• Identify, prioritize, and respond to HR triage requests, resolving issues efficiently using company approved tools and techniques within established timelines.
• Assist with facilitating orientations Latin America, Canada and the Eastern region of the US.
• Ensure data accuracy by processing and maintaining employee information, including requisitions, administering position changes, and conducting data audits as requested by the HRBP.
• Champion continuous improvement efforts, identifying opportunities to standardize processes and supporting automation and technological advancements.
• Coordinate and facilitate employee orientation programs to ensure new hires have a positive onboarding experience and are well-equipped for their roles.
• Administer the Leave of Absence (LOA) process at the local level, collaborating with managers and the PSO LOA Specialist to align with global processes and regulatory requirements.
• Guide the calibration process for hourly employees across assigned business areas, fostering alignment within the region and business units.
• Deliver training, coaching, and counseling to support HR program deployments, ensuring clear communication and adoption within the assigned regions.

Skills required:

• Bachelor’s degree with at least 2 years of experience
• Experience in HR service delivery, employee relations, onboarding and process management.
• Excellent technical knowledge and experience with HR systems; strong data management and auditing skills.
• Ability to triage and resolve HR related issues with a focus on efficiency and compliance.
• Strong continuous improvement skills and capable of identifying and delivering enhancements & efficiencies.
• Strong interpersonal and communication skills to engage with employees and leaders effectively.
• Familiarity with local and global HR regulations, particularly in areas such as LOA and employee relations.
• Spanish and / or French speaking preferred

Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market while delivering great tasting finished products. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.

Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful. Apply now and make a difference in the world of health and wellness! Compensation for roles at Glanbia varies depending on a wide range of factors including but not limited to the specific office location, role, skill set and level of experience. The annual salary for this role is $65,000 - $80,000 plus an annual bonus. This range may not be applicable to other locations. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. 

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 

At Glanbia our culture will celebrate individuality, knowing that together we are more.