Business Analyst - Supply Chain Planning Systems (JDA / Blue Yonder)

Date: 2 Sep 2023

Location: Kilkenny or Dublin, L, IE, R95 YTD5 o

Company: Glanbia

Glanbia Business Services

Business Analyst - Supply Chain Planning Systems (JDA / Blue Yonder)


Glanbia - Our Business

Glanbia is a global nutrition company and the global leader in the performance nutrition industry with a portfolio of performance and lifestyle nutrition brands. As a nutritional solutions provider in the B2B arena, we commercialise specialty nutritional, functional ingredients and precision premixes to meet our customer needs. Glanbia’s growth has been achieved both organically and via targeted M&A to scale positions and build into adjacencies in attractive segments aligned with our purpose.

  • B2C: each of our own brands has its own consumer appeal. We are the #1 global sports nutrition brand with a growing presence in lifestyle nutrition.
  • B2B: our portfolio of both nutritional ingredients and cheese products gives us strong market reach and customer relevance. We work closely with our customers to develop products that exceed their expectations.
  • D2C: our digital platforms enhance engagement with our consumers at multiple touch points throughout their purchasing decision journey. We will continue to connect with consumers through creative excellence and new digital layers of services. 

Employing over 6,000 people across 32 countries, our products are sold or distributed in over 100 countries with total Group revenue of €4.2bn. We have three segments: Glanbia Performance Nutrition, Glanbia Nutritionals and Joint Ventures & Associates. Our shares are listed on the Irish and London Stock Exchanges (symbol: GLB).


Glanbia Business Services (GBS) is the Global IT and Finance SSC function which serves all of Glanbia’s global locations and operations. Our Business Solutions team support Glanbia’s global businesses in the provision of best-in-class business systems to enable and digitise their business strategies. We base our solutions on best-in-class solution suites – including SAP for ERP and JDA/ Blue Yonder (BY)  for Supply Chain Planning.


The role

A vacancy has arisen within Supply Chain Planning business systems team for an IT Business Analyst – Supply Chain Planning Systems (JDA / BY). This position sits within the Global SCM Systems COE team and reports into the Lead Business Analyst, SCM Planning.





The base location of the roles will be in either our Kilkenny or Citywest, Dublin office locations, with  hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.


Key elements of the role:

  • Participate in multiple (and sometimes concurrent) implementations and continuous improvement projects on JDA / BY  systems, including working on such activities as:
    • Definition of project scope, based on workshops with business representatives, and knowledge of Glanbia’s Global JDA / BY SCM Planning solution.
    • Definition of JDA / BY systems blueprint based on workshops with business representatives.
    • Systems build activities including configuration, investigation of enhancement points, and integrations, and writing techo-functional programming specifications, unit testing etc.
    • Systems testing cycles, and training material preparation.
    • Go-live planning and execution and providing hyper-care post-live support.
  • Design, develop and deliver enhancements in relation to specified mini-projects and change requests in the JDA / BY solution area.
  • Work together with supply and demand planners to identify ways to improve and optimise processes and systems to more fully leverage the JDA / BY systems capabilities and to respond to ongoing business challenges and opportunities.
  • Handle application support tickets for the JDA / BY solution
  • Develop and enhance JDA / BY Power User capabilities, through the design and delivery of targeted Webinars and Process / Day-in-the Life reviews.


Qualifications & Experience

  • 3+ years’ experience in the implementation and configuration of the supply chain planning platforms in the context of a manufacturing environment – ideally using the JDA / BY platform, however candidates with suitable experience in other planning systems platforms (APO, Kinaxis, Logility, OMP, etc…) will be considered
    • Also candidates with strong Power User experience on Supply Chain Planning systems will be considered if they can show a strong interest in and aptitude for IT solution design
  • Experience of working on implementation projects and of working with third party systems integrators and business stakeholders.
  • Strong Knowledge of end-to-end supply chain planning, demand forecasting through supply replenishment.
  • Understanding of supply planning concepts – consumption, safety stock, production rates/constraints etc... (APICS certification an advantage).
  • Demonstrable complex problem solving skills and attention to detail.
  • Good knowledge of SQL language and writing technical specs in SQL Language would also be an advantage.




  • Ability to display a high degree of professionalism in dealing with managers and users.
  • Technically and commercially focused, high levels of enthusiasm and energy.
  • A team player who has the ability to motivate others, making it fun while getting the job done.
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.