E-Commerce Account Manager, Southern Europe

Date: 17 May 2024

Location: London, LND, GB, SE1 7TY

Company: Glanbia

eCommerce Account Manager, Southern Europe

Glanbia  

Join this dynamic team focused on delivering better nutrition for every step of life’s journey 

The Opportunity 

eCommerce is a key strategic priority for growth for GPN. With significant investment in to the Southern European market and a strong team, this is a very exciting place to be! The role of eCommerce account manager Southern Europe is to lead the work in collaboration with the eCommerce COE & the Southern European commercial team to help develop and grow our eCommerce strategy and business across France, Spain and Italy. Continuing to build on the very strong, existing Amazon business across these markets will be a key focus whilst also developing our business with other key eCommerce players in the market. The Ecommerce strategy needs to be created as part of an omni-channel approach, finding the right balance between brand building and commercial execution. You will be an expert at driving ecommerce sales growth, improving & evolving shopping experiences, conversion, and aligning with the overarching strategy for the business. Collaborating closely with local and central partners across commercial, marketing, Ecommerce, supply, and IT to operationalize within the organization.

This is a compelling opportunity for an experienced eCommerce account manager, to continue to grow their career in an exciting, fast growing category, with significant scope for future growth.

This permanent position will report to the Senior Commercial Manager, Iberia.

  • Responsible for owning and delivering the E-Commerce Southern Europe P&L, including performance reporting and budget management
  • Collaboration with the Europe E-Commerce CoE and Europe Market stakeholders to ensure best in class execution of the Digital strategy.  Including working in close partnership with the Amazon & DTC teams to effectively localize and maximise the Amazon and DTC plans in market. 
  • Agreeing pricing, promotional and activation plans online that compliment the broader market strategy and working with Supply, Finance & Logistics business partners to ensure forecast accuracy and avoid online out of stocks.
  • Business partnership with the Retail Media and Marketing teams to build brand awareness, engagement, conversion and loyalty locally. And working with business partners internally and externally to co-create and deploy best in class content and campaigns across online platforms.
  • Working with Digital Data & Analytics teams, Category teams and I&A teams to build Consumer centricity; enabling GPN to recruit and retain shoppers by segmenting and targeting, enhancing the shopper experience, and seamlessly integrating the digital ecosystem in market across all touchpoints.
  • Working with the E-Commerce CoE to execute the Digital Shelf Strategy, ensuring ranging and availability meets targets in market
  • Bringing thought leadership on digital first initiatives and strategies across RGM, Innovation and Marketing.
  • Responsible for owning and executing the local B2C Digital strategy across existing local channels and with existing partners such as Decathlon
  • Responsible for exploring new future sources of growth in market, such as new retail models, platforms and partnerships
  • Building digital capability in market, and supporting Commercial teams to educate customers and retailers on digital opportunities
  • Develop strategic customer relationships with other key Digital accounts in the region.
  • Lead the execution of the brand.com sites in region and ownership of the P&L, closely working with COE on strategy execution
  • Grow our business by accelerating the digital sales channel performance/contribute to developing marketplace strategy and plans.
  • Cooperate with Commercial leaders for sales fundamentals (ie. Pricing/Promotion strategy) as part of Omni-channel approach and lead the thinking on how to activate on eCommerce.

The Skills you will bring to the team

  • Knowledge of a variety of technologies, platforms, digital channels and tools in the e-commerce landscape is helpful
  • A proven track record of success across various geographies and business disciplines
  • High Learning agility, and curious in the area of digital
  • Relentless / Agitator mindset – someone to challenge the status quo, both internally and externally to drive cultural and performance breakthroughs
  • Strong analytical skills and data-driven thinking
  • Strategic operator – thinking bigger picture and longer term
  • Able to build strong networks & relationships and influence across these.
  • Strong communicator and able to grasp complexity but translate the message with simplicity. 
  • Curious mind set into how shopper’s needs & behaviours are evolving and the ability to apply.
  • Determination to achieve and willingness to continually learn with a proven record of demonstrating initiative and delivering results.
  • Self-Starter, highly motivated and ambitious.
  • Excellent project management skills Professional English skills + either French, Spanish or Italian is a plus
  • Understanding of the (sports) nutrition and / or health industry is advantageous, but not a requirement.
  • Experience in Commercial and Digital functions, with some experience on Amazon and/or DTC in at least one of the 3 Southern European Markets (France, Spain, Italy).
  • Ideally also has some experience working with other marketplaces and DTC platforms.
  • Desirable: Wellbeing, Nutrition or sports industry Experience.

If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply!

Where and how you will work  

The opportunity will be based in London withhybrid working arrangements available through ourSmart working modelwhich allows you a greater choice in how you work and live, giving you a better work-life balance.  

What we would like to offer you!  

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and acompetitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K.  

About Glanbia  

The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritional's, and Joint Ventures. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 6,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.  

 

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

 

At Glanbia, our culture celebrates individuality, knowing that together we are more.

 

 

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status. 

 

At Glanbia our culture will celebrate individuality, knowing that together we are more.