Shared Services Clerk

Date: 3 Apr 2024

Location: Waterford, WD, IE, X35 F207

Company: Glanbia

Shared Services Clerk




Join this dynamic team focused on delivering better nutrition for every step of life’s journey 


Glanbia is a global performance nutrition and ingredients group with operations in 34 countries world-wide. We have leading market positions in sports nutrition, cheese, dairy ingredients, specialty non-dairy ingredients and vitamin and mineral premixes. Our products are sold or distributed in over 130 countries. While Europe and the USA represent our biggest markets, we are continuing to expand into the Middle East, Africa, Asia Pacific and Latin America. We employ over 6,000 people globally and our shares are listed on the Irish and London. Stock Exchanges (symbol: GLB)


The Opportunity 

Are you someone who likes to make it happen, make it better and make it fun?
If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.

We are currently seeking a Shared Services Clerk. This permanent position will report to the Accounts Payable Team Lead.


This role will be part of the Accounts Payable team in the SSC, and will require the flexibility to support the various teams within this function.


  • The duties of the Shared Services Clerk includes the processing of high volume invoices (including VAT determination) in a busy, fast-paced and goal oriented Accounts Payable team
  • Demonstrate flexibility in providing cover for team members across the Shared Service Centre where the need arises
  • Troubleshoot & resolve any invoice processing queries or issues that arise during the process.  Perform root cause analysis of issues to prevent recurrence
  • Perform Vendor Reconciliations in line with SLA, & root cause & resolve any unreconciled issues
  • Participate in the GBS Continuous Improvement Program
  • Resolve telephone & e-mail queries within the AP Function
  • Liaising with colleagues in our Business Units
  • Establish and maintain a positive relationship with other departments  and colleagues
  • Communicate and follow up effectively with stakeholders on issues & resolution
  • Adheres to all department and company policies and procedures; and meets defined goals and activity metrics, including KPI’s and SLA’s
  • Perform ad-hoc activities, projects and any other assigned tasks and duties as directed, to support the Shared Services Centre


The Skills you will bring to the team

  • Strong Accounts Payable experience, preferably in a Shared Services environment.
  • Experience in P2P function.
  • European language desirable but not essential.
  • Evidence of any other professional qualifications and training, either completed or underway, would be desirable.
  • Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.
  • High attention to detail and ability to handle large data with an excellent degree of accuracy.
  • Strong Troubleshooting & Problem solving skills.
  • End-End Process Orientation.
  • Proficient with Microsoft Office Suite, especially Word and Excel.
  • Customer Service Orientated .
  • Ability to build & maintain relationships.
  • Enjoys working in a fast-paced environment.


If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply!


Where and how you will work  

The opportunity will be based in Dungarvan, Waterford with hybrid working arrangements available through our  Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.  


What we would like to offer you! 

The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy and health plan.


About Glanbia  

The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritional's, and Joint Ventures. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 6,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.  


At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


At Glanbia, our culture celebrates individuality, knowing that together we are more.