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Process Manager

Date: Aug 17, 2019

Location: Ballyragget, KK, IE

Company: Glanbia


Process Technical Manager

The Process Technical Manager reports to the Site Process Manager and works with a team to improve process efficiency and product quality across the Ballyragget site. A primary element of the role is to technically support manufacturing operations and processes. The role encompasses the integration of engineering, technology, chemistry and microbiology and is designed to be able to identify why products and processes are performing is a particular way in order to improve performance.


The role will be based in the Ballyragget, multi-product, site in Kilkenny.

Job Overview:

This role will require an understanding of the technologies, product characteristics and manufacturing processes on each of the designated plants on the Ballyragget site so that operations support, process optimisation, new product introductions and product extensions can be completed effectively. It will require the person to work closely with Innovation, Engineering, Quality and Operations personnel to drive and co-ordinate process optimisation on individual plants.

Key Responsibilities: 

  • Provide leadership in optimisation of production processes and equipment on an on-going basis
  • Proactively contribute to on-going efforts to improve plant efficiencies and reduce process variation.
  • Support the business in producing quality product first time through clear understanding  of customer needs
  • Systematically assess plant performance to identify improvement opportunities 
  • Support  Plant Personnel in implementation of improvement projects, facilitating and monitoring improvement initiatives through the use of GPS tools and techniques
  • Provide technical support to operations in relation to equipment configurations and process parameters
  • Link up with R&D personnel as required for new product introductions  or line extensions 
  • Assess issues that arise during normal operations and, in collaboration with the operations team, identify improvement opportunities and the root cause of process problems.
  • Strive to reduce costs and improve efficiencies through a detailed knowledge of the process and a continuous goal of eliminating waste.
  • Contribute to the development of site culture and act as role model for Plant values and behaviours.
  • Support and strengthen the site safety culture 
  • Support implementation of site cleanliness and hygiene standards.
  • Support new plant validation and commissioning in line with agreed KPIs


Essential Criteria: 

  1. Have a third level qualification in Food Science/ Engineering/Food Technology OR a minimum of 3 year’s  experience in dairy processing environment.
  2. Demonstrate proven experience in delivering technical projects within the food industry.
  3. Demonstrate capability in data analytics
  4. Have a technical understanding of the product impact of basic unit processes in dairy industry


Desired Criteria 

  • Have a formal qualification in Lean Manufacturing or Six Sigma methodology
  • Have an understanding of MES and data mining



1. Find a better way 

This role is built on the premise of understanding the “as is” status of the manufacturing processes on each site and delivering improved site performance through identified improvement initiatives. This will require the candidate to be able to identify, prioritise and lead improvements projects efficiently.

2. Winning Together 

The role will require the candidate to harness the site resources into a functioning team to ensure effective adoption of any improvements. Therefore the candidate will need to demonstrate their ability to build relationships, impact and influence others and communicate effectively for team formation.   


3. Performance Matters 

The person will need to demonstrate an ability to manage their time and site resources in an efficient manner to deliver site performance improvements year on year.