Customer Business Manager - ADUSA & Trader Joes

Date: Nov 15, 2023

Location: Boston, MA, US

Company: Glanbia

Glanbia Performance Nutrition is a wholly owned subsidiary of Glanbia located in Downers Grove, Illinois. GPN’s brand portfolio consists of – Optimum Nutrition, BSN, Isopure, Think!, Amazing Grass and SlimFast, each with its own brand essence. GPN manufactures and markets the full range of performance nutrition and lifestyle products including protein, pre-workout, muscle gainers, ready-to-eat drinks and snacks and general health supplements.


We have an exciting new role for a Customer Business Manager to oversee Ahold Delhaize.  Account management responsibilities include developing strong relationships with the customer and connecting with sales leaders to ensure achievement of the sales plan while managing trade budgets, margins and other impacts to the P&L and/or EBITA.


Looking for a Customer Business Manager with experience at Ahold Delhaize. Excellent candidate will be able to:

  • Lead business development at Ahold Delhaize for all GPN brands, including Slimfast, Think, Optimum Nutrition, Isopure and Amazing Grass.  
  • Be responsible for all aspects of customer development including opportunity identification, relationship management, customer service interface, trade fund planning and management and annual planning
  • Develop and deliver strategic selling, assortment, promotion, pricing plans
  • Perform customer negotiations particularly regarding trade investments and promotional plans
  • Be a leader on the team and a customer expert
  • Identify and prioritize all opportunities for our brands
  • Lead Joint Business Planning where applicable and create long term strategies for growth with the customer
  • Identify category selling opportunities and deliver category based selling stories
  • Partner with internal cross functional teams i.e. Sales Strategy, Category Management and Trade Development to develop collaborative programs to drive brand and customer strategies
  • Accurately forecast trade events and own the sales forecast for all brands
  • Manage and lead the broker relationship to drive results
  • Participate in customer promotion events
  • Be part of team and bring our core values to life
  • Work remotely, but have ability to travel as needed



  • Bachelor's degree with at least 5 years of experience within CPG and/or broker
  • Proficient in utilizing syndicated data (i.e. SPINS, Nielsen, IRI) and trade management systems
  • Strong forecasting, P&L management and analytical skills
  • MS Outlook, Excel and Teams



Glanbia is a global nutrition company, grounded in science and nature and dedicated to providing better nutrition for every step of life’s journey. The company takes pure and clean ingredients including milk, whey and grains and using expert knowledge and capabilities produces high quality nutritional ingredients and branded consumer products for customers and consumers worldwide.


At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more.

Nearest Major Market: Boston