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Sales Associate II

Date: Jan 14, 2023

Location: Carlsbad, CA, US, 92010

Company: Glanbia

Inside Sales Associate - CA



Location: Unites States (Southern CA)



At Glanbia Nutritionals Inc., our portfolio centers around dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.



This position is responsible for the effective sales management and maintenance of existing customers as well as the development of new and potential customers that fall within a specified annual revenue range. Inside Sales Associate is responsible for developing and maintaining positive customer relationships by providing excellent customer service and best in industry products at competitive prices while achieving agreed upon annual sales targets.




  • Meets sales revenue targets, gross margin targets and targets to increase the number of customers established each year.
  • Responsible for the analysis and maintenance of existing inside sales customers in the database including tracking current business and forecasting monthly sales from smaller accounts within the territory.
  • Research new business opportunities, develop relationships and follow up on all leads (i.e. magazines, website, trade shows, industry events and word of mouth).
  • Assess new customer opportunities and close out dead end leads while identifying when it is time to transition high potential opportunities to outside sales management. 
  • Promote sales through the identification, development and execution of market opportunities and distribution of the company’s portfolio.
  • Commercial contact for all aspects of customer facing interaction from account setup support, initial order placement with customer service, order shipment follow-up and managing any issue that may arise throughout this process.
  • Prepare sales quotes and contracts as necessary, negotiate pricing and provide business solutions to effectively close sales.
  • Present and deliver sales programs, custom solutions and answer questions related to pricing, product knowledge and availability.
  • Research and support resolution of customer collection issues with support of finance team.
  • Track and analyze monthly sales & profit numbers ensuring no business is lost due to competitive pricing, availability, lead times or any other problems encountered by our customers with relation to dealing with Glanbia ingredients.
  • Stay current with latest industry news and trends by involvement in industry events, tradeshows, social outings, seminars, memberships in industry organizations and magazine subscriptions.
  • Ensure product knowledge is up to date and work with collaboratively with Product Strategy Management team to present product portfolio effectively.
  • Regularly communicate to appropriate Glanbia personnel, information gained regarding competition, leads, product development and potential new opportunities.
  • Actively participate in the development, coordination and execution of the Company’s sales strategy and deliver to the annual published sales targets for territory.
  • Log samples, collaborative projects and ongoing sales activity and customer interactions / key contact updates through company CRM system.
  • Regular attendance is an essential function of this position.
  • Any other duties and responsibilities as assigned by management.




Education, Training:      

  • Associates or Bachelor’s degree required, preferably in Food/Nutrition Science or Sales & Marketing with Technical background or equivalent.


Experience Required:   

  • Minimum of two years’ experience in sales or customer facing role.


Knowledge, Skills & Competencies:       

  • Must have strong interpersonal and communication skills (written and verbal), to include speaking clearly and persuasively in positive and or/negative situations.
  • Must be results-focused and oriented toward accomplishment of team goals.
  • Ability to work with minimal supervision while remaining productive at all times.
  • Must be able to work in a team environment and possess team-based problem-solving skills.
  • Must be results focused and oriented toward accomplishment of team and organizational goals.
  • Effectively interact with all levels of personnel, customers and vendors with the utmost professionalism.
  • Ability to stay positive and calm in difficult and/or trying situations.
  • Ability to handle multiple, rapidly changing and conflicting priorities.
  • Must be able to work flexible hours to include overtime when needed.


Language, Computer & Numeracy:         

  • Proficiency in spoken and written English
  • Proficient with MS Word, Excel, Outlook, PowerPoint and SharePoint





Physical Demands

  • Regularly involves talking or listening, sitting, and the use of hands and fingers.
  • Regularly involves going up and down stairs.
  • Frequently involves reaching with hands and arms, standing and walking.
  • Occasionally involves crouching, stooping, kneeling and/or climbing or balancing.


Physical Requirements

  • Must be able to lift and carry items weighing up to 20 pounds.
  • Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.
  • Involves moderate physical activity performing non-strenuous daily activities of a primarily administrative nature.
  • Should be able to identify and distinguish colors, see clearly at 20 inches or closer and 20 feet or more, observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, judge distances and spatial relationships, and adjust the eye to bring an object into sharp focus.


Typical Environmental Conditions

  • May be exposed to moderate noise levels (i.e. office equipment, light traffic).
  • May be exposed to moderate to high noise levels (i.e. production equipment, forklifts, heavy traffic).
  • May be exposed to humidity, intense heat and cold, outdoor weather conditions, and fumes and toxic chemicals.
  • May work in areas with mechanical moving parts, above ground with risk of fall, or areas with risk of electrical shock.



  • Occasional Domestic Travel to Customer Visits / Tradeshows


Compensation for roles at Glanbia varies depending on a wide range of factors including but not limited to the specific office location, role, skill set and level of experience.Glanbia provides a reasonable range of compensation for roles that may be hired in CA. This range may not be applicable to other locations. The annual salary for CA based employees for this role is $65,000 to $109,000.




At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 


At Glanbia our culture will celebrate individuality, knowing that together we are more.

Nearest Major Market: San Diego