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Senior System Administrator

Date: May 12, 2022

Location: Clovis, NM, NM, US, 88102

Company: Glanbia

Glanbia Business Services

Senior System Administrator


An opportunity has arisen for a Senior System Administrator with Glanbia Business ServicesThis is a permanent opportunity and will report to the Global IT Operations Lead, US West.


The base location of the role will be onsite at our plant in Clovis, New Mexico, with a blended working arrangement available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance. 



The Senior System Administrator will be responsible for the reliability and access of all distributed applications, server based systems, networks, and compliance of critical systems for all operations of the US West IT infrastructure and services for manufacturing and distribution, commercial offices and mobile /home works.


Key Elements of the Role

  • Perform in a 24x7 multi-disciplinary technical team in the day to day systems administration, management and support of US West IT infrastructure services
  • Act in a key on-site (and regional) resolver group for support where necessary and acting as the link between Service Desk and Users
  • Provide IT operations’ services for regional IT infrastructure and services
  • Ensure all global IT operations standards and policies are adhered to
  • Log and track all incidents, problems and change requests
  • Perform key on-site (and regional) administration of H/W and S/W rollouts
  • Operational services include:
    • Act as the main contact for application support for various regional distributed applications
    • Maintain regional server base equipment such as servers, switches, SANS, and other devices
    • Regional application support for various distributed applications
    • Assist in the regional implementation and documentation of various systems to include servers, switches, SANs, and critical software applications
    • Maintain and monitor procedures for all regional antivirus systems
    • Maintain and monitor procedures for all regional server and critical system backups
    • Regional  assistance in monitoring, planning, and coordinating the distribution of Glanbia client/server software and service packs
    • Regional hardware build activities, in coordination with Deployment/Technical Projects/Infrastructure Projects team
    • Regional software deployment of Glanbia standard builds to clients and servers
    • Perform regular regional maintenance functions to assure maximum performance and reliability
    • Regional assistance in monitoring, planning,  and coordinating network security measures in order to protect data, software, and hardware in coordination with Network/Security team
    • Regional telephony administration
    • Regional site access control administration
    • Regional planning and implementation of new and existing hardware and software
    • Regional infrastructure support including weigh bridges, scanners, kiosks, voice picking, etc.
    • Assist in licensing and other documentation efforts as directed
    • Regional and on-site incident resolution as escalated from Service Desk when required
    • Train people in computer system use
    • After hours support on a rotational basis
  • Support for the delivery of local projects to agreed designs, timeframes and budgets
  • Access and identify appropriate solutions to be integrated into regional operations and make recommendations for implementation in coordination with Deployment/Technical Projects/Infrastructure Projects team
  • Deliver increased “IT Fluency” across the user landscape through initiatives specifically designed to increase user awareness, proficiency and efficient use of the IT tools available
  • Create and maintain good technical documentation
  • Perform in a high-performance culture underpinned by a focus on excellence, innovation, feedback and winning together. Recognise and celebrate success
  • Demonstrate continuous learning and improvement, as well as collaboration and sharing knowledge and ideas freely
  • Live the Glanbia values and hold self and others across Glanbia accountable for demonstrating the behaviours that underpin those values



  • 3rd Level relevant technical qualification 



  • Excellent working knowledge of servers, networks and equipment, personal computers, laptops, and peripherals
  • Strong interpersonal and communication skills (both written and verbal), to include speaking clearly and persuasively in positive or negative situations
  • Ability to work with minimal or no supervision while remaining productive at all times
  • Result focused and oriented toward accomplishment of team goals
  • Ability to work within a regional IT operations team environment
    • Function as a team with a regional approach to IT Operations
    • Deliver IT services locally and regionally
    • Prioritisation of work
  • Relationship management with regional users and wider GBS teams



  • Problem Solving - Keeps up to date with developments in own field and uses this information to promote best practice, solve problems and improve performance.
  • Communication and Influencing – Effectively explains / conveys key, and at times complex, information (technical, legal, regulatory or procedural).
  • Collaboration – Develops diverse networks both internally and externally and actively nurture those relationships to facilitate mutual sharing of ideas, knowledge, expertise and resources.
  • Planning and Prioritisation – Sets priorities and time parameters to accomplish tasks and projects.
  • Strong Work Ethic - Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make things better.
  • Thrives in a multicultural and global working environment.


At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


At Glanbia our culture will celebrate individuality, knowing that together we are more.



Nearest Major Market: Roswell