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Sr. Mgr Strategic Insights, EMEA & AsPac

Date: Nov 18, 2020

Location: Dublin, D, IE

Company: Glanbia

Sr. Manager, Strategic Insights & Analytics – AsPac and EMEA


Reports To:                         Director of Insights, Strategy & Development

Department:                        Marketing

Location:                              Ireland (Dublin)

Exempt Status:                    Exempt


At Glanbia Nutritionals Inc., our portfolio centers on dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.


Job Summary

At Glanbia Nutritionals, the B2B Ingredients division of Glanbia Plc, the Strategic Insights & Analytics Manager will be responsible for all insights and analytics in EMEA and Asia Pacific. The Insights & Analytics Manager will play a critical role in helping GN develop a robust lens on consumers so that we can be more effective in delivering new ideas to our customers in those two key regions. The ideal candidate is an inquisitive thinker with a natural passion for understanding the underlying factors driving observable consumer and referral trends and occurrences.  They will generate data-driven insight and be responsible for providing actionable analysis of internal and external data sources to our product and commercial teams.  They will help the product team identify and drive strategy, innovation and growth opportunities, and they will help the commercial team by providing expertise and insight to help us be more effective with our customers. The ideal candidate will possess a high degree of technical skill in areas such as mining and manipulating large databases, as well as a strong working command of reporting tools such as Excel and PowerPoint. The ideal candidate will be proactive, intellectually curious, have a knack for numbers and the communication skills necessary to share actionable insights with our numerous teams.


Essential Functions

  • Facilitate, conduct and lead insights presentations at high priority customers in the two regions.
  • Translate research into actionable insights, packaging research findings and recommendations for all stakeholders.
  • Ensure that all deliverables are actionable, grounded in deep player knowledge and psychology, and guided by a broader understanding of business context.
  • Synthesizing and analyzing data collected from surveys, usability testing and other research studies; translating research insights into actionable recommendations and direction.
  • Uncover meaningful insights from secondary research sources, including syndicated data.
  • Participate on cross-functional teams to support new product launches. Ensure key learning plan milestones are successfully met on time.
  • Closely monitor and report on category and consumer trends with the ability to assess key marketing opportunities and threats.
  • Demonstrate a natural passion for the sports nutrition/ fitness/ wellness category.



  • Bachelor's degree in Business, Marketing, Market Research or an equivalent combination of education and experience.


  • 10-12 years’ experience in strategic/consumer insights/ research/ analytics.
  • Experience in executing insight initiatives including creating content independently, with the ability to translate qualitative and quantitative findings into compelling presentations.
  • Ability to comprehensively understand and convert consumer, category, competitor, and channel/customer insights into actionable plans and recommendations.
  • Market research and analysis experience – including familiarity with and demonstrated ability to analyze data from key external sources (e.g. IRI, Nielsen, Spins, Innova, Euromonitor, others).
  • Ability to distill raw data into actionable insights, and create clear, concise and actionable reports.
  • Proven ability to work effectively, both independently and in a team-based environment.
  • Demonstrated willingness to be flexible and adaptable to changing priorities.
  • Experience servicing multiple teams, and adapting insights for each audience.
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, including the executive level.
  • Demonstrated strong data and analytical skills, such as analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience identifying operational issues, and recommending and implementing strategies to resolve problems.
  • Experience in leading and project managing cross-functional teams.
  • Experience influencing stakeholders within an organization.
  • Familiarity with customer intelligence software.
  • History of solving problems using fact-based rationale.
  • Prior experience with food/beverages/supplements/ingredient industry and/or knowledge of food science, food industry, competitive landscape and key trends.
  • Exposure to forecasting a plus.
  • Communication – Must possess excellent written and verbal communication skills to be able to effectively communicate with others.
  • Multi-Tasking – Highly organized and detail oriented; ability to juggle multiple tasks and projects and set priorities to ensure deadlines are met or exceeded. Can monitor timelines and key milestones to ensure efficient, on-time delivery.
  • Deal with Ambiguity – Anticipates impact of change and can comfortably cope with change. Uses ingenuity to compensate without having the total picture, and can rise to challenges accepting risk and uncertainty as normal.
  • Teamwork and Autonomy – A team player who works well with various levels in the organization, who thrives on working collaboratively, inspiring others and bringing out the best in the wider team.  Also able to work well in autonomous situations.
  • Result Oriented and Self-Driven – Self-starting initiative and comfort navigating white space. Makes and meets commitments. Accepts responsibility. Has a passion for excellence.
  • Strategic Thinking – Must be able to see the “big picture” and be able to relate findings across different studies.
  • Detail Orientated – Excellent attention to detail.
  • Customer Driven – Obsession with making customers happy and strong opinions about good customer experience.
  • Proficiency in MS Office Suite – Strong Excel, PowerPoint and Outlook skills


Typical Environmental Conditions

  • May be exposed to moderate noise levels (i.e. office equipment and light traffic).

Travel Requirements

    • Moderate travel (less than 25%) by land and/or air.


Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.


Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful.