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Accounts Receivable Specialist

Date: May 8, 2021

Location: Dungarvan, WD, IE

Company: Glanbia

Glanbia Business Services

Accounts Receivable Specialist


A vacancy has arisen for an Accounts Receivable Specialist at Glanbia Business Services in Dungarvan. This is a Permanent role and will report to the Credit Controller.


While likely to be initially remote working due to the current COVID-19 requirements, the base location of the role will be Dungarvan, Co Waterford on return to the workplace.



Key Elements of the Role


    • The duties of an Accounts Receivable Specialist include collection calls and correspondence for key accounts, in a busy, fast-paced and goal oriented Accounts Receivable Team.
    • Take responsibility for the delivery of customer service regarding collection issues, application of customer payments, process and review account adjustments, escalate discrepancies and settlement issues with all stakeholders.
    • Engage with business unit senior finance teams to resolve and correct process issues across the Consumer Food Ireland (CFI) AR service.
    • Accountable for coordinating the reduction of delinquency across the full CFI ledger and reconcile customer disputes in a timely manner as they pertain to payment of outstanding balances that are due including complying with customer portal requirements.
    • Report on the performance of the whole CFI ledger to sales and finance teams.
    • Perform credit-checking activities, when new customers are created, ensure onboarding on customer portals, and when existing customer’s credit limits are due for review in accordance with the Group Credit Policy, maintaining appropriate records.
    • Adheres to all department and company policies and procedures; and meets defined goals and activity metrics such as DSO and cash collections targets
    • Perform ad-hoc analysis, projects, audits and other assigned tasks and duties necessary to support the business unit.
    • Assist Credit Controller with supporting the team needs.






  • Business related qualification is desirable.


Skills and Experience

  • 3-5 years relevant experience, preferably in an accounts receivable or credit control role in a multinational environment
  • Knowledge of billing and collections processes
  • Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.
  • High attention to detail and ability to handle large data reports with an excellent degree of accuracy.
  • Strong excel, analytical and SAP skills are a requirement.
  • Knowledge of EDI process a distinct advantage
  • Previous knowledge of working on customer portals is desirable.




  • The energy, enthusiasm and drive to make it happen.
  • A team player who has the ability to motivate others, making it fun while getting the job done.
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.



At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


At Glanbia our culture will celebrate individuality, knowing that together we are more.