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Shared Services Clerk Fixed Term

Date: Mar 1, 2019

Location: Dungarvan, WD, IE, X35F207

Company: Glanbia

Glanbia Business Services  
Shared Services Clerk – fixed term contract


An opportunity has arisen for a Shared Services Clerk with Glanbia Business Services based in Dungarvan, Co Waterford.  This is a 3 month fixed term contract position and will report to the AP Team Lead


Key deliverables of the role

  • Receive Post & Sort accordingly
  • Prepare invoices for scanning
  • Perform archiving duties
  • Answer & direct telephone calls for the Shared Services Centre – transfer calls as appropriate
  • Resolve telephone calls for the Contact Centre
  • Resolve e-mail queries for the Contact Centre
  • Conduct external calls to customers or suppliers as instructed
  • Attend site meetings to resolve issues
  • Perform other general administration duties as assigned


  • Accounts Payable or Administration experience
  • Associates or other two year degree preferred

Skills & experience

  • Experience in a Shared Service environment required
  • Strong organizational and communication skills required
  • SAP experience an advantage
  • Proficient with Microsoft Office Suite, especially Word and Excel
  • Proficient personal computer skills including electronic mail, record keeping, routing database activity, word processing, spreadsheet,  etc.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals



  • The energy, enthusiasm and drive to make it happen
  • A team player who has the ability to motivate others, making it fun while getting the job done
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better