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Director of Quality Assurance

Date: Nov 1, 2018

Location: Emeryville, CA, US, 94608

Company: Glanbia

Responsible for implementing a corporate quality assurance system and continue to develop a team that promotes customer satisfaction and that positively impacts the financial performance of Glanbia Performance Nutrition/thinkThin. Champion continuous improvement efforts and defect reduction initiatives to establish an effective HACCP and Quality Management System (QMS) compliant with current Good Manufacturing Practices and required Code of Federal Regulations as applicable. Initiate and implement quality improvement activities as appropriate to raise the performance of the company’s product lines. Educate and train employees as to their impact in the quality management system.  


Essential Functions:

  • Continue development, implementation, manage and integrate a QMS for manufacturing plants.
  • Serve as the primary quality control resource for problem identification, resolution, loss reporting and continuous improvement.
  • Manage quality control personnel on a day-to-day basis.
  • Support concurrent engineering efforts by participating in design development projects representing quality assurance and the customer.
  • Design, implement and document procedures for process control, process improvement, testing and inspection.
  • Establish and implement metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.
  • Perform root-cause analysis and other problem solving activities to identify effective corrective action and process improvements.
  • Establish collection and analysis systems of statistical data to predict trends that will affect improvement of product quality.
  • Analyze customers’ product specifications to establish efficient, cost-effective requirements for ease of manufacture and responsibility.
  • Develop quality planning methods for all product lines.
  • Develop process certification standards and assist in process certification.
  • Monitor vendor performance and establish criteria and rating system for critical vendors.
  • Review customer purchase orders, contracts and change requests and ensure that the necessary criteria and provisions are included in quality and process plans.
  • Interact with customers to identify opportunities to improve quality and establish feedback with manufacturing and development personnel.
  • Oversee calibration and testing programs.
  • Report to management on quality issues, trends and losses.
  • Review suppliers purchase orders and establish supplier quality requirements.
  • Participate in internal and external quality audits.
  • Interface with supplier and customer quality representatives concerning problems with quality control and assure that effective correction action is implemented.


Knowledge, Skills and Abilities: 

Broad knowledge of theory and principles of statistics and statistical process control.

  • Must have natural channel experience including non-GMO and gluten free certification. Understanding of Prop 65 requirement.
  • Extensive knowledge of FDA current Good Manufacturing Practices and the Code of Federal Regulations as applicable for dietary supplements.
  • Extensive working knowledge of HACCP.
  • Diverse knowledge of inspection and control methods, techniques and documentation.
  • Excellent communication skills (written and verbal).
  • Strong computer skills including quality control applications, word processing, spreadsheets and databases.
  • Thorough understanding of general safety requirements.
  • Training in foreign object damage awareness.
  • Understanding of Mil Standards.
  • Travel required (up to 30-45%).



  • BS / BA in Manufacturing Engineering or Biological Sciences. Master Degree preferred.
  • 10+ years experience in QA systems implementation and management with 5 years as a CQE/CQM in a medium size food manufacturing environment, preferably in the dietary/nutritional supplement industry.
  • Experience with application of FDA current Good Manufacturing Practices with a proven track record of business performance improvement.
  • Experience in designing and implementing quality systems.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland