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Instructional Designer

Date: Jun 16, 2022

Location: IE

Company: Glanbia

Glanbia Business Services (GBS)
Instructional Designer

 

A vacancy has arisen for an Instructional Designer at Glanbia Business Services. This is a permanent position will report to the Business Systems Training Manager. 
 
This position, within our Global Business Services Learning & Development team, is responsible for the design and development of learning content to support our business systems and services.  
The ideal candidate is skilled at transforming technical content into an engaging and interactive learning experience via multiple modalities including instructor-led training (classroom and virtual), eLearning, videos, and job aids. A working knowledge of SAP and in particular SAP Enable Now is required. 
 
  
The base location of the role will be Kilkenny or Dublin, with a blended working arrangement available through our Smart Working model which allows you a greater choice in how you work and live, giving you a better work-life balance. 
  
Glanbia - Our Business 
Glanbia is a global nutrition company and the global leader in the performance nutrition industry with a portfolio of performance and lifestyle nutrition brands. As a nutritional solutions provider in the B2B arena, we commercialise specialty nutritional, functional ingredients and precision premixes to meet our customer needs. Glanbia’s growth has been achieved both organically and via targeted M&A to scale positions and build into adjacencies in attractive segments aligned with our purpose. 
•    B2C: each of our own brands has its own consumer appeal. We are the #1 global sports nutrition brand with a growing presence in lifestyle nutrition. 
•    B2B: our portfolio of both nutritional ingredients and cheese products gives us strong market reach and customer relevance. We work closely with our customers to develop products that exceed their expectations. 
•    D2C: our digital platforms enhance engagement with our consumers at multiple touch points throughout their purchasing decision journey. We will continue to connect with consumers through creative excellence and new digital layers of services. 
Employing over 6,000 people across 32 countries, our products are sold or distributed in over 100 countries with total Group revenue of €4.2bn. We have three segments: Glanbia Performance Nutrition, Glanbia Nutritionals and Joint Ventures & Associates. Our shares are listed on the Irish and London Stock Exchanges (symbol: GLB). http://www.glanbia.com 
 
Key elements of the role 
•    Leads learning creation projects end-to-end with minimal supervision using ADDIE and agile design methodologies. 
•    Uses knowledge of adult learning theory and instructional design processes to design and develop digital and instructor-led training assets for Glanbia Business Services. 
•    Scopes, designs, and writes learning objectives, scripts, storyboards, assessments. 
•    Reviews, edits, and enhances highly technical content provided by SMEs and translates data information into effective learning content. 
•    Quality checks and tests learning deliverables to ensure compliance to style, quality, brand, and usability guidelines and ensure content accuracy and effective user experience. 
•    Assists in negotiating learning objectives, strategies, plans, and deliverables with stakeholders and subject matter experts. 
•    Uses an efficient, effective and methodical approach to instructional planning, script writing and storyboard development. 
•    Actively engages in continuous improvement efforts: conducts surveys/focus groups, conducts project debriefs, documents processes and best practices, and generates ideas for innovative solutions and approaches for future projects. 

 

Qualifications 
•    Bachelor’s degree in related field Instructional Design, Learning and Development or equivalent education / experience. 
 
Experience 
•    5+ years of instructional design experience and working with content developers and SMEs. 
•    Experience with transforming technical content into an engaging and interactive learning experience via multiple modalities including instructor-led training (classroom and virtual), eLearning, videos, and job aids. 
•    Has a natural curiosity and experience working on highly technical topics such as data analytics, financial/sales systems, production planning & execution, emerging software and technology. 
•    Ability to think critically and probe into highly technical topics and translate into more simple, relatable & compelling training content. 
•    Experience with agile and iterative processes to design for large-scale, complex programs with differing learning paths and components by learner role. 
•    Excellent written and verbal communication skills, as well as strong presentation and organizational skills. 
•    Ability to implement feedback received from manager and stakeholders and apply learnings to future projects. 
•    Experience providing direction, coaching, and feedback to others. 
•    Ability to successfully apply project management processes to independently lead and manage multiple projects, stakeholders, developers, and overlapping deadlines and adapt to project challenges as they arise. 
•    Ability to leverage project management tools with accuracy and consistency to plan out projects and timelines, delegate project tasks, and track project progress. 
•    Strong attention to detail for editing, quality-checking, UX-testing in order to deliver high-quality results. 
•    Strong eye for visual design or experience working in a graphic design field in order to validate solution learner experience for learner usability and visual attractiveness. 

Preferred experience: 
•    Experience working with SAP Enable Now, Atriculate, SAP ERP. 
•    Recent experience applying authoring and video development tools to create and/or edit digital learning assets. 
•    Experience leading in-person or virtual technical training content development in a corporate/global setting. 
 
Essential Software Experience 
•    SAP Enable Now 
•    Microsoft 365 
•    Articulate 360 
Preferred Software Experience 
•    Learning Management Systems (i.e. SAP Success Factors) 
•    Camtasia 
•    Adobe Creative Cloud 
•    Vyond 
•    Powtoons 
 

 

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.  
  

At Glanbia our culture will celebrate individuality, knowing that together we are more!