IT System Administrator

Date: Jun 2, 2023

Location: Sioux Falls, SD, US, SD 57107

Company: Glanbia

Glanbia Business Services Vacancy
IT Systems Administrator


A vacancy has arisen for an IT Systems Administrator at Glanbia Business Services in Sioux Falls, South Dakota. This position will report to the Global Service Desk Supervisor.


The Systems Administrator will be responsible for the configuration, implementation, and maintenance of various technologies managed by Glanbia Business Services. This person will focus on the administration of desktop PC’s, servers, network equipment, and software applications. The Systems Administrator will assess and identify appropriate solutions to be integrated into operation and make recommendations for implementation.




The base location of the role will be in Sioux Falls, South Dakota and this is a 100% onsite role.


Key Elements of the Role

  • Hardware Support - provide a second line support for hardware related issues.
  • Perform on-site and remote technical support by diagnosing hardware and software problems and replacing defective components.
  • Assists in the designing, planning, documenting and implementing various systems to include desktop pcs, servers, network equipment, SANs, operating systems and software applications.
  • After hours support on a rotational basis
  • Maintains, and monitors procedures for all server backups.
  • Maintains, and monitors procedures for all antivirus systems.
  • Assist in monitoring, planning, and coordinating the distribution of software and service packs.
  • Assist in monitoring, planning, and coordinating network security measures in order to protect data, software, and hardware.
  • Analyze equipment performance records in order to determine the need for repair or replacement.
  • Makes recommendations for new equipment and services to purchase and works with various vendors for procurement. 
  • Assist in the organization and inventory of all hardware and software resources.
  • Monitors and maintains the use of photocopiers and printers.
  • Create and maintain good technical documentation.
  • Maintain an inventory of parts for repairs.
  • Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
  • Train people in computer system use.
  • Assist in management of corporate cell phone accounts and devices, as required.


Additional Elements

  • Help move equipment around office as needed.
  • Travel to remote office @ Amazing Grass
  • Perform other duties as assigned. 



  • Requires a Bachelor’s degree and minimum of one year related experience or minimum of three years’ experience and training in related field(s).


Skills & Experience 


  • Utilize complex computer operations (intermediate programming in 3rd and 4th generation languages, relational databases, and operating systems) and advanced features of software packages (word-processing, spreadsheet, graphics, etc.)
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
  •  Ability to prioritize tasks and handle multiply projects simultaneously.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Ability to define problems, collects data, establishes facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  •  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
  • Provide leadership to others through example and sharing of knowledge/skill Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.



  • The energy, enthusiasm and drive to make it happen.
  • A team player who has the ability to motivate others, making it fun while getting the job done.
  • Adaptable and flexible in approach to work.
  • Looks beyond the obvious and doesn’t stop at the first answers.
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.
  • Demonstrates responsibility for own continuing development of skills for knowledge and information management in the context of work.
  • Recognises that reflecting on experiences can help develop new insights which can improve own performance and help others to benefit from their experience through knowledge sharing.