E-commerce Manager

Date: May 25, 2023

Location: Taipei, TPQ, TW

Company: Glanbia

E-commerce Manager Taiwan 
Glanbia Performance Nutrition   

Join this dynamic team focused on delivering better nutrition for every step of life’s journey! 

The Opportunity 


Develop and Drive Taiwan online sales

  • Accountable for driving online sales for e-commerce in Taiwan Focused on Account management and commercial management of Marketplace and Pureplay e-commerce retailers in Taiwan. Includes JBPs and commercial negotiations with distributors and/or platform partners.
  • Manage E-commerce business end to end - inventory forecast, logistics, purchase, customer service and familiar with applications on e-commerce platforms.


E-commerce Data Analysis and Reporting

  • Data consolidation and reporting for Monthly, Quarterly and ad hoc reports in a timely manner.
  • Supports country manager on portfolio analysis and e-commerce business forecast. Drive relevant pack sizes and product range, support NPD projects for South Korea.


Campaign Development and Execution

  • Brand development on e-com via commercial campaigns, consolidating monthly sales and marketing performance.
  • Drive content optimisation and frictionless customer experience on digital shelf and related product pages.
  • Manage marketing and trade promotion spend and platform relevant projects collaborating with marketing, ensuring ROI/ROAS is maximised. 
  • Drive performance marketing with 3rd party vendors and distributors in collaboration with marketing.



  • Partner with agency to stay abreast of competitor trends, identify opportunities to maximise revenue and drive demand via performance marketing. Implement channel projects.

Distributor Management

  • Negotiate annual sell-in target with distributors
  • Closely monitor distributor’s sell-in / sell-out & inventory performance to ensure healthy business development
  • Identify / assess value chain of each brand / sku to distributor to ensure setting right pricing strategy among nutrition category and in line with Taiwan market pricing strategy
  • Build strong relationship with distribution partners to ensure sustainable growth in their respective platforms and delivering annual targets.

 The Skills you will bring to the team

  • Hands-on experience delivering cross border e-commerce sales and operations (Minimum 5 years). Track record of delivering e-commerce performance on Brand official stores, 1st or 3rd party online sellers.
  • Experience and understanding of workflows, operational management and marketing tools under e-commerce platforms.
  • Previous experience working with e-commerce distributors to implement key business initiatives by brand and retailer.
  • Ability to breakdown value chains for domestic e-commerce.
  • Ability to work in an entrepreneurial environment.
  • Ability to work across a culturally diverse group of people and markets. Embraces teamwork and diversity as a key value.
  • Strong experience in Sales & Marketing, Commercial and/or Business planning with data analytics (minimum 5 years)
  • Excellent communication skills to articulate proposals and drive alignment of key stakeholders and work cross-functionally.
  • Proficient in Microsoft applications Word, Excel, PowerPoint, etc.
  • Proactive, energetic, and investigative team player.
  • Highly organized with strong prioritization and time management.
  • Fluent in Mandarin and English

If you think you have what it takes, but don't necessarily meet every single point on the job description, please apply!
Where and how you will work  
The opportunity will be based in Taiwan with hybrid working arrangements available through our Smart working model which allows you a greater choice in how you work and live, giving you a better work-life balance.  
What we would like to offer you!  
The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package. 
About Glanbia 
The Glanbia Group comprises three divisions: Glanbia Performance Nutrition, Glanbia Nutritional's, and Joint Ventures. Collectively and with our partners we offer an incredible breadth of expertise in nutrition. We employ a team of 6,000 people, work with global food and beverage companies, and sell our award-winning and market-leading products in 130 countries worldwide.  
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a variety of candidates, we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

At Glanbia, our culture celebrates individuality, knowing that together we are more.